Preparing for the Special Month

Don’t forget to wash your hands and please wash away your worries for a while. Ramadan is coming, and we really hope you’re all safe and healthy to get ready for this holy month. We will have special Ramadan programs for you too. Stay tuned!
For you who stay at home, we’ll do our best in providing you the best service choices, so please keep doing your activities at home. #DiRumahTerusMaju

While staying at home, we were also preparing some updates for you. Check the new look of your dashboard! It’s more compact so it’s easier for you to browse promo or products you’re looking for. You can enjoy more content too! Also, we want you to taste the all-new shopping experience in the Shop menu. Don’t worry, with this new look, it’s still easy to find packages and check product details.

Oh, did you enjoy paying your transactions with LinkAja, OVO and GoPay on MyTelkomsel? Well, now we’ve also added DANA to the band. No more boundaries, no more worries if you find yourself running out of data package. You can buy credits and data package, pay bill, pay merchant, buy game voucher, make a donation, and send money straight from the palm of your hand.

Explore Your Needs

Exploring various choices of packages is so convenient. Now you can easily switch between pages, get offers, shop, send gifts, explore, and access your complete account profile.

Don’t forget, you also have many services you should try: upgrade to 4G without coming out from your house, update your account details, ask Veronika, and book a GraPARI appointment. You can even do more such as exploring VAS services (CloudMAX, TanyaDok, PopCall, Magic Call), checking 4G coverage, and also accessing Help page. You can also check your Purchase History, roaming activation, and POIN redemption on MyTelkomsel. Never miss any transaction you made by easily accessing this feature.

More Fun Stuff in the Palm of Your Hand

We know you love our Daily Check In feature, so we keep it to keep you showered with special prizes by checking in to MyTelkomsel App every day. You can even play game now! No time to get bored at home. Play it, try to get the high score, and challenge your friends to beat your score.
Promo lovers can still enjoy offers such as discount vouchers from POIN redemption, lucky draw coupons, and many more. Just check the Rewards page, it’s super easy to browse and find the offers suitable for you.

We are happy to receive your feedback. If you have any questions or other inputs, please email us at, mention @Telkomsel via Twitter/Facebook or through Get Help/Contact Us section on MyTelkomsel App. For further information, visit

Oh, before you go out to explore, we would like to remind you that:
- MyTelkomsel is optimized for smartphone use, not tablet.
- The compatibility with other device and other device resolutions are not guaranteed.

What’s New

Version 5.3.0

Stay safe, stay healthy, but don’t stay away from the new 5.3 upgrades:
•Updated look for Home
•Updated look for Shop
•New payment method
•Bug fixing

Ratings and Reviews

4.0 out of 5
1.6K Ratings

1.6K Ratings

Bob0928498 ,

Pretty good for checking account status

I have used the app for several years. Overall It seems to function pretty well, particularly for checking the money and quota balances. Usually I buy my packages through the app. My biggest issue: When buying a package it is difficult to determine what you are getting. Unfortunately I read very little Bahasa and all the package descriptions and Ts and Cs are in Bahasa. I don’t understand the different internet quotas. What is difference between Internet, HOOQ, CloudMax, and MAXstream?

Finally, BEWARE. It will let you buy the same package TWICE, which means you just have double the quota. This happened to me when I failed to receive a message the purchase went through (I think I actually received an error) but I tried again and BOTH packages were concurrently added to my account, e.g. with the SAME end date. and payments deducted.

Masbosco ,


I have used the app for several years. Overall It
seems to function pretty well, particularly for
checking the money and quota balances.
Usually I buy my packages through the app.

DonMoell ,

Not user friendly with multiple accounts

This app used to work well with multiple accounts, now it requires you to click a link on an sms before allowing you to switch between your own accounts. This is not very user friendly if you happen to have multiple accounts on different phones. If I want to manage the phone account on phone #1, I now need to forward the login sms link sent to phone #1 to phone #2, for then to click the link. Please make a better solution for those of us that have two or more phones and would like to manage all phone accounts in just one app without having to forward login sms.


Telekomunikasi Selular, PT
369.7 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Indonesian

Age Rating
This app may use your location even when it isn't open, which can decrease battery life.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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