MYTELKOMSEL: ONE-STOP SOLUTION FOR ALL
Can you believe it? We’ve outdone ourselves to bring you the best digital and telecommunication solutions.
With a fresh and modern look,
MyTelkomsel provides credit balance, various data packages, and complete digital services,
offers many promos and rewards,
and we’re now integrated with IndiHome and Telkomel One too!
The solutions for telecommunications, entertainment, and your lifestyle are here. Download the latest version of MyTelkomsel now to open all opportunities for you, for all.
HI, SOBAT INDIHOME & TELKOMSEL ONE!
We’ve made a special dashboard for IndiHome customers. Now you can sign up as a new customer, monitor your internet usage, buy add-ons, pay bills, and access your IndiHome account via MyTelkomsel.
We would like to introduce Telkomsel One too—our latest product that combines IndiHome home internet, Kuota Keluarga cellular service, and Orbit internet. You can choose Telkomsel One package available on MyTelkomsel dashboard and enjoy seamless internet connection anywhere.
TAILOR-MADE SHOPPING EXPERIENCE
Have no idea which data package to buy? Easy! On the Shop page, you’ll find personalized package offers based on your needs and usage history. Haven't found the right one yet? Just use the filter to search for packages based on type, amount of quota, price, or validity period.
Now you can use MyVoucher too. Every time you buy a package on MyTelkomsel, you can get a voucher with a certain nominal value. This voucher can be used as a discount on your next package purchase, so you can save a lot.
Shopping for credit, packages, or paying bills is also easily done using Telkomsel Paylater, LinkAja, GoPay, ShopeePay, OVO, DANA, Indomaret, Mandiri Debit, Virtual Accounts, or Credit Cards.
DATA USAGE TRANSPARENCY
Been wondering where have your credit and data gone? Let’s find out! Check the detailed history of your credit and data usage including the summary and the trend of your internet, voice, and SMS usage. Very transparent and easy for you to monitor.
You’ll never be lost by using our new search feature. You can search for packages directly from Home, quickly find it, and immediately check out. Find other content and features too, while catching up with popular search topics, and the hottest promo recommendation.
VIDEO POWERED BY MAXSTREAM
Get bored? Try our special Video tab to watch the latest movies and series recommended by MAXstream—directly from the application. Also buy special packages to watch and subscribe to streaming platforms, so you can watch all your favorite content non-stop.
You can also go to the Explore page to listen to music, play games for free without ads, read articles by Dunia Games, and many more.
MORE FUN REWARDS
The Daily Check-in program now becomes Stamp Berhadiah. It comes with a fresher concept, more fun missions, and more attractive rewards! Don't forget to check in every day and complete the missions so you can get all the rewards.
You’ll also get endless benefits by redeeming Telkomsel Poin for discounts at your favorite merchants and also get lucky draw coupons with wow prizes! There are still lots of Telkomsel Prestige rewards and benefits for Gold, Platinum, and Diamond customers too. The higher your tier, the more benefits you’ll get.
Need assistance or have questions about Telkomsel products? Veronika the virtual assistant is ready to be your support system. With a more realistic look, Vero is more like a friend who understands your questions and offers the solution you need.
READY TO EXPLORE?
MyTelkomsel is optimized for iPhone, iPad, & iPod Touch and requires iOS 11.0 or above. If you need quick help, access https://tsel.me/FAQ. Send us suggestions via email to email@example.com or our official social media accounts.
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Dear Taylor, I want to thank—not you, but MyTelkomsel. Thanks to the latest update, I know all too well which quota is the priority. My credit balance is under control, no overcharging even when I'm abroad. My inbox and search are so organized, and Pointastic Deal are such good deals.
In v7.3, even you can place MyAds to promote your next single, since there's a complete choice of bank payments & e-wallets! I'm so glad getting rewards & GraPARI appointments are easier, too.
Ratings and Reviews
Unethical data breach
Outsourcing employee can open & publish our personal data. Imagine if our data fall on terrorist. This telco company has a serious problem in protecting the customer personal data.
Pretty good for checking account status
I have used the app for several years. Overall It seems to function pretty well, particularly for checking the money and quota balances. Usually I buy my packages through the app. My biggest issue: When buying a package it is difficult to determine what you are getting. Unfortunately I read very little Bahasa and all the package descriptions and Ts and Cs are in Bahasa. I don’t understand the different internet quotas. What is difference between Internet, HOOQ, CloudMax, and MAXstream?
Finally, BEWARE. It will let you buy the same package TWICE, which means you just have double the quota. This happened to me when I failed to receive a message the purchase went through (I think I actually received an error) but I tried again and BOTH packages were concurrently added to my account, e.g. with the SAME end date. and payments deducted.
Not user friendly with multiple accounts
This app used to work well with multiple accounts, now it requires you to click a link on an sms before allowing you to switch between your own accounts. This is not very user friendly if you happen to have multiple accounts on different phones. If I want to manage the phone account on phone #1, I now need to forward the login sms link sent to phone #1 to phone #2, for then to click the link. Please make a better solution for those of us that have two or more phones and would like to manage all phone accounts in just one app without having to forward login sms.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Telekomunikasi Selular, PT
- 1.3 GB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © Telkomsel