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Description

THE KEY TO THE WORLD OF MORE

Meet the new face of Telkomsel. With a fresh, modern look and bigger optimism, we invite you to open up a world of opportunities—and MyTelkomsel is the key. Through our rejuvenated app, find the best telco products and digital services to unlock the portal to limitless information, communication and digital activities. So, get the latest version of MyTelkomsel now to enter the world of more, for all.

First of all, we open up a world full of rewards for you through Daily Check In feature.
Don’t forget to check in and collect the stamps to get up to 7.5GB data quota and other rewards. You can even automatically check-in only by opening the app now. Super easy and fun!

Whatever digital activities you need to do, you can always find the right package for Telkomsel Prepaid users. Choose the best package for you and buy it immediately using your favorite payment method such as LinkAja, GoPay, ShopeePay, OVO, DANA, Kredivo, Virtual Account, credit balance, or credit card. Our newly designed app also makes it more convenient to check or top up your credit, check quota or package details, and access your Telkomsel POIN.

For Telkomsel Halo users, start managing your postpaid usage conveniently. With a few taps, you can check or pay your bills and buy extra packages. You can also download your bill statement (e-bill) immediately and open it from the app, using a password. You can even pay the bill for your family and loved ones, or request them to cover your payment. Very handy, right?


EXPLORE NEW POSSIBILITIES

Got all the basic needs covered? Awesome! Now you can explore for more.
You can find many interesting promos and offers, do one-time purchase or subscribe to a package, and conveniently send gifts or transfer credit.

If you have plans to travel abroad, settle your international communication plan using our Roaming feature! We have various choices of package to use in more than 100 countries which can be managed conveniently through this app.

Checking your SIM card info and managing more than 1 cards can also be done with a few taps. Enjoy a more organized and detailed notification inbox too. With the push notification feature, never miss your package renewal, bill payment, and promos.

There are many additional services you should also try: update your account details, book a GraPARI appointment, and try our VAS services such as CloudMAX, TanyaDok, PopCall, and Magic Call.


MORE EXCITEMENT IN THE PALM OF YOUR HAND

Make sure to check our Entertainment packages as well to enjoy the best video contents, movies, and series via MAXstream, Disney+ Hotstar, and many more. You can also read the latest game articles from Dunia Games.

Promo lovers can still enjoy offers such as discount vouchers from Telkomsel POIN redemption, lucky draw coupons, special bundling offers, and many more. Just check Telkomsel POIN page, it’s super easy to browse and find the offers suitable for you.

If you need more help and support, rely on us! Now you can immediately find our virtual assistant, Veronika, anywhere. If you need help about our products, services, bills or payments—chat us via Veronika.

We would also like to remind you that MyTelkomsel is optimized for smartphone use, not tablet. The compatibility with other devices and other device resolutions are not guaranteed, so please make sure your device is compatible before exploring the app. MyTelkomsel requires iOS 9.0 or above. Compatible with iPhone, iPad, & iPod Touch.

We are happy to receive your feedback. If you have any questions or other inputs, please email us at cs@telkomsel.co.id, mention @Telkomsel via Twitter/Facebook or through Get Help/Contact Us section on MyTelkomsel App. For further information, visit http://tsel.me/FAQ.

What’s New

Version 6.1.0

• For Telkomsel Halo users: Reset credit limit by paying your current usage using e-money to be able to buy a package more than your remaining limit.
• Various fixes and improvements for smoother app.

Ratings and Reviews

4.3 out of 5
3.1K Ratings

3.1K Ratings

Bob0928498 ,

Pretty good for checking account status

I have used the app for several years. Overall It seems to function pretty well, particularly for checking the money and quota balances. Usually I buy my packages through the app. My biggest issue: When buying a package it is difficult to determine what you are getting. Unfortunately I read very little Bahasa and all the package descriptions and Ts and Cs are in Bahasa. I don’t understand the different internet quotas. What is difference between Internet, HOOQ, CloudMax, and MAXstream?

Finally, BEWARE. It will let you buy the same package TWICE, which means you just have double the quota. This happened to me when I failed to receive a message the purchase went through (I think I actually received an error) but I tried again and BOTH packages were concurrently added to my account, e.g. with the SAME end date. and payments deducted.

Momo sulistiyo ,

Not support AND crash with latest ios in IP6

Please fix the apps, i cant open this apps after update my telkomsel, and hard to make any transaction
I hope a developer team fix ASAP
I am grateful for your works and attention
💪👍

DonMoell ,

Not user friendly with multiple accounts

This app used to work well with multiple accounts, now it requires you to click a link on an sms before allowing you to switch between your own accounts. This is not very user friendly if you happen to have multiple accounts on different phones. If I want to manage the phone account on phone #1, I now need to forward the login sms link sent to phone #1 to phone #2, for then to click the link. Please make a better solution for those of us that have two or more phones and would like to manage all phone accounts in just one app without having to forward login sms.

App Privacy

The developer, PT Telekomunikasi Selular, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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