THE KEY TO THE WORLD OF MORE
Telkomsel invites you to a future full of opportunities and optimism—with MyTelkomsel as the key. Through our various telco products, offers, and digital services, we’ll take you to unlimited information, communication, and digital activities. So, get the latest version of MyTelkomsel now to enter the world of more—because we’ll always be your reliable friend. #PalingBisa
The chance to get many rewards is still open for you through Daily Check In. Check in automatically and collect the stamps every day to get up to 10GB data quota and other rewards.
Buying credit and packages on MyTelkomsel is easier by using various payment methods such as LinkAja, GoPay, ShopeePay, OVO, DANA, Telkomsel Paylater (supported by Kredivo), Akulaku, Indomaret, and Mandiri direct debit for top-up, virtual account, and credit card. We also have many cashback promos waiting for you. Don’t miss it!
Whatever digital activities you need to do, you can always find the right package for Telkomsel PraBayar users. After choosing the best package for you, choose your favorite payment method. It’s also convenient to check credit, package, make transactions, and redeem Telkomsel Poin.
For Telkomsel Halo users, start managing your postpaid usage conveniently. With a few taps, you can check or pay your bills and buy extra packages. Reset your Halo usage limit by paying the current usage using e-money, credit card or Virtual Account, so you can buy a package more than the remaining limit. You can also download your bill statement (e-bill) immediately and open it from the app, using a password. You can even pay the bill for your family and loved ones, or request them to cover your payment. Very handy, right?
EXPLORE NEW POSSIBILITIES
You can easily find promos and offers, buy or subscribe to a package, and send gifts or transfer credit.
If you have plans to travel abroad, use our Roaming mode with specific roaming quota display. We also have various choices of package to use in more than 100 countries which can be managed conveniently through this app.
Checking SIM card info, managing more than 1 cards, and editing profile can also be done with a few taps. Enjoy a more organized and detailed inbox, so you never miss notifications and promos. Explore and open more opportunities with various digital products and services to cover all of your needs.
MORE EXCITEMENT IN THE PALM OF YOUR HAND
Make sure to check our Entertainment packages as well to enjoy the best video contents, movies, and series via MAXstream, Disney+ Hotstar, and many more. You can now explore more digital contents from Dunia Games TV, articles, MAXstream video section, Kuncie, music, and Jelajah Nusantara game.
Promo lovers can still enjoy offers such as discount vouchers from Telkomsel Poin redemption, lucky draw coupons, special bundling offers with attractive display, and many more. Just check Telkomsel Poin page, it’s super easy to browse and find the offers suitable for you.
If you need more help and support, chat us! Now you can immediately find our virtual assistant, Veronika, anywhere on the app to get solutions. Or, you can check articles and FAQ menu for a quick fix. You can also track the status of your complaint ticket.
We would also like to remind you that MyTelkomsel is compatible with iPhone, iPad, & iPod Touch and requires iOS 11.0 or above. The compatibility with other devices and other device resolutions are not guaranteed, so please make sure your device is compatible before exploring the app.
We are happy to receive your feedback. If you have any questions or other inputs, please email us at firstname.lastname@example.org, mention @Telkomsel via Twitter/Facebook or through Get Help/Contact Us section on MyTelkomsel App. For further information, visit http://tsel.me/FAQ.
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Life is hard, but the new updates will make yours easier:
• Orbit modem info is accessible through dashboard.
• Cancel, close, and reopen your complaint tickets as you need.
• New “Digital Service” tab on “Package & Subscription” to manage your video & VAS subscriptions.
• New quota info for highlighted quota on “My Quota” section.
• Create GraPARI reservation and check your booking online.
• Options to buy one-time only or subscribe to Entertainment packages.
Ratings and Reviews
Ver 5.9.0 broke in iOS 12
I just update recently in January 2021. But now it is crashed everytime I open the app. Just white screen then return to home. iPhone 6 btw. I don’t know where to send email support. Hopefully developer will read this. Meanwhile it got 1* until this fixed.
Pretty good for checking account status
I have used the app for several years. Overall It seems to function pretty well, particularly for checking the money and quota balances. Usually I buy my packages through the app. My biggest issue: When buying a package it is difficult to determine what you are getting. Unfortunately I read very little Bahasa and all the package descriptions and Ts and Cs are in Bahasa. I don’t understand the different internet quotas. What is difference between Internet, HOOQ, CloudMax, and MAXstream?
Finally, BEWARE. It will let you buy the same package TWICE, which means you just have double the quota. This happened to me when I failed to receive a message the purchase went through (I think I actually received an error) but I tried again and BOTH packages were concurrently added to my account, e.g. with the SAME end date. and payments deducted.
Not user friendly with multiple accounts
This app used to work well with multiple accounts, now it requires you to click a link on an sms before allowing you to switch between your own accounts. This is not very user friendly if you happen to have multiple accounts on different phones. If I want to manage the phone account on phone #1, I now need to forward the login sms link sent to phone #1 to phone #2, for then to click the link. Please make a better solution for those of us that have two or more phones and would like to manage all phone accounts in just one app without having to forward login sms.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Telekomunikasi Selular, PT
- 520.4 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © Telkomsel