MyURMedicine 4+

University of Rochester

    • 4.5 • 1K Ratings
    • Free


As a UR Medicine patient, you can use our MyURMedicine mobile app to access your MyChart, a free online tool, for UR Medicine patients, that gives you access to your medical record anytime, anywhere. The UR Medicine mobile app also helps you find and get directions to our hospitals, urgent care, imaging, and lab locations; view information on more than 1,300 of our specialists; and read up on the latest UR Medicine health and wellness information.

Using MyChart you can:

• View your test results, diagnoses, medications, and immunizations.
• Request appointments and prescription renewals.
• Send a message to your health care team.
• Organize all your medical information into one personal health record.
• View and pay your bill online.
• Upload health and fitness data, including data from the Apple Health app (when enrolled in self-tracking programs)

You need to have a MyChart account to access the MyChart features.
For more information, visit, and click on “Sign Up (I don’t have access)" in the blue box to the left.

What’s New

Version 10.4.2

Miscellaneous fixes and improvements.

Ratings and Reviews

4.5 out of 5
1K Ratings

1K Ratings

amk2887 ,

Love this app

I highly recommend this app. The pre check in feature saves time when checking in at an appointment. Love how I can confirm or cancel an appointment in the app. Love the maps feature on an appointment. Now I don’t have to get the address and then open my maps app to get directions. Everything is all under this one app. They are improving this app all the time. I have nothing bad to say about it and can’t say enough good things. Check it out.

DarkStarfishJaguar ,

Unreliable and unhelpful

Each update has made this app progressively worse and glitchy. Many times the app refuses to open or becomes unresponsive. It gets harder and harder to find what you actually need with all the new submenu options, instead of a simple list. Also, you can no longer message your provider if the app decides you can’t— if you haven’t been to visit a particular provider very recently, it doesn’t matter if you have long term monitoring as you have been a patient of their’s for ten years, the app won’t let you message them.

URMed expects patients to use this but doesn’t make sure providers also use it. Most times the e-check in does nothing and the patient must check in again upon arrival. Half the time the data is never properly updated to actually be useful if you were hospitalized. There is no place in the record for important health information such as dietary restrictions and food/chemical intolerances. If it isn’t a selectable allergy, it’s not listed, so if you’re hospitalized at URMC and so sick that you can’t advocate for yourself, you will be in a world of hurt when they try to feed you.

evelynm3! ,

My chart

I don’t like my chart as much as I did before. The old my chart let me delete message that I no longer want to see. Know they are all back so that are so old it does not need to be seem. I also don’t like that drs write stuff on my chart that they will not tell you to your face. If you have something to say then say it.
I like to be able to made a file my self to put thing in you send to me that I don’t need to see very time I log in. Like the bill, I wrote to building and said I want a paper bill at the house. So very time I log in all I see it how much you owe you, but you done do was I ask so no money come to you.
I’m a afraid that people will hack into my chart and change or learn thing about me I don’t want them to know. I also don’t like it want I send a note to my dr. Everyone but the dr reads the note. It has happened more then once, when I write to the dr only the dr should be able to read and write back. I don’t like LPN OR RN reading so thing that was not written them. They should have there own place to write to the LPN or RN. When you write a note to your dr. I thought it was dr patient confidential. Only patient and dr saw. Not the stuff

App Privacy

The developer, University of Rochester, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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