As a UR Medicine patient, you can use our MyURMedicine mobile app to access your MyChart, a free online tool, for UR Medicine patients, that gives you access to your medical record anytime, anywhere. The UR Medicine mobile app also helps you find and get directions to our hospitals, urgent care, imaging, and lab locations; view information on more than 1,300 of our specialists; and read up on the latest UR Medicine health and wellness information.

Using MyChart you can:

• View your test results, diagnoses, medications, and immunizations.
• Request appointments and prescription renewals.
• Send a message to your health care team.
• Organize all your medical information into one personal health record.
• View and pay your bill online.
• Upload health and fitness data, including data from the Apple Health app (when enrolled in self-tracking programs)

You need to have a MyChart account to access the MyChart features.
For more information, visit, and click on “Sign Up (I don’t have access)" in the blue box to the left.

What’s New

Version 9.4

Miscellaneous bug fixes and improvements.

Ratings and Reviews

3.2 out of 5
41 Ratings

41 Ratings

lookingforwardtoo ,

Still haven’t heard back from customer support

It’s impossible to get a hold of people on here for me and scheduling is always so inconsistent not always staring at your charts is probably important too. The app is very easy to access though and almost addictive.

snhroc ,

Just a dumb idea

Not sure why it makes sense to so complicate things. The mychart app works great and let's you view your records from multiple providers including URMC, Rochester General, Cleveland Clinic, etc. Not sure why some genius thought it made more sense to create a more complicated app centered around just one of those properties that is so much harder to use, is not universal, and provides a bunch of useless additional information that is not user specific.

Bella05B15 ,

When will you update?

Unable to open and use as the app hasn't had an update yet. Please provide one soon. I use this app daily.

App Privacy

The developer, University of Rochester, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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