The suite camera works once. Then you have to delete the app and reinstall. Then the camera works one more time. Then delete and reinstall. How could the developers be so incompetent?

Really frustrated, can’t even sign-in to use or view any of the features. This was my first time using Wag hotels, so when they told me about the camera feature I was super excited to be able to view my dog during his stay. Literally the log in page just loaded several MINUTES, not seconds, MINUTES. I attempted 10+ times and actually waited for about 4-5mins each time, thought I was going insane. Tried it all again several hrs later, and still nothing. Tried updating the app, tried updating my phone, tried deleting the app completely and redownloading. Nothing. This app is literally unusable.

I’ve taken my dog to Wag maybe 5 times in the past year. Each time, the cam has been so frustrating to use. Good luck trying to even see anything. Most of the time, the cam turns up blank. If you try to use full screen or zoom in, the video freezes. I’d love to see my dog because I really miss him. I’m considering taking him to another dog hotel simply because they have a better cam app.

MY DOGS ARE THE GREATEST, THEY ARE THE BEST DOGS TO EVER BE IN THE WORLD. The first day we got them the sun was shining bright outside it was nice weather and it was the best day of my life! ELLIE Ellie is one SASSY DOGGIE. She is soooooo growly at me and it’s sooo annoying. She is an ADORABLE LITTLE DOGO I HAVE TO ADMIT. I just LOVEEEEE her floppy ears they go up and down and up and down.FIONA Fiona is one old dog. She loves the cuddles though. She is THE PIGHT OF MY LIFE, I have loved her every second, every minute, every hour, everyday, and every year.This is why my dogs are the best I <3 them.