myWIC Mosaic 4+

As a WIC employee the app has been so great for our participants but the scheduler has caused so much havoc! It would be perfect if that feature had either some modifications or was taken out! The participants aren't aware of what the different appointments mean or understand what being certified even means sometimes, so wrong appointments are made every day. Not even to mention that our clinics try to reserve certain times and days for particular categories or priorities and that has been just blown out the water all together.

Hello, we are sorry your participants are having trouble with appointments. We would like to know more about the problem, so we can find a solution! Please send us an email to
WICsupport@hhs.texas.gov with your name, contact information and that you submitted a review on the myWIC app. A WIC representative will reach out to assist you. Thank you for your patience.

I absolutely love this app. Before, no matter what store I shopped at if I wanted to retrieve all of my benefits I had to do at least 2 separate transactions to make sure certain items were WIC items, that way the cashier didn’t have too many items to have to put back. Now!!! And I must say it is so much easier to shop for my wic item’s because the app allows me to scan an item to see if it’s a benefit that I get. For the first time in two years I have used most of my benefits without making another shopping trip. I’m really excited about that. And also I had no idea how much WIC really covers! I definitely would not have access to all these items if it were left up to me to get on my own so thank you WIC OF TEXAS!

Hello, and thank you for your review. We are very excited and happy to hear about your positive myWIC experience! As we continue to add new capabilities, we hope to further increase your overall satisfaction!

I didn’t know about this app until just recently. Before I was interchanging between the BNFT app and the WICshopper app. So inconvenient to have to use 2 apps. I downloaded this one bc I saw an ad up at my local WIC office and love everything on it, except for when I click on the scanner it completely closes the app out. Please fix 🥲

Hello, we apologize for the inconvenience. This issue should now be resolved. However, if you continue to experience issues, please contact your local WIC clinic for assistance. We hope your satisfaction with the app improves.