NALA Send Money to Africa 4+

Nala is changing the game . Better rates, user friendly, You can send funds to different platform than just Mpesa & airtel money now tigo pesa & bank accounts, No fees. The ONLY reason i am giving 4 stars is b/c there is a bit delay on delivery funds. Well done Ben

It is crazy how they lie about instant deposit, it has been 3 days and my money haven’t been delivered yet, at first they said it is because of the holiday in the country I sent money to so that’s why the bank didn’t process the money but now is the third day, they cancel the payment and didn’t refund the money, they processed it again and expecting me to wait for another 3 days, I told them to refund my money they told me they can’t, for them to do that I have to wait for 5 business days or 28 business day. I am having an emergency and they don’t care. This is the terrible app, they should have never lied about instant deposit……

This is the worst app ever, I think they’re a bunch of scammers. I setup the app, completed verification process then started with a successful transaction of $100 then I went to do another successful $99 and lastly did $200. All were successful. Only for them to reverse the $100 that I did directly from the recipient’s Mpesa account. The transaction was done and completed on the 18th. Reversal happened on 20th. And the refund to my account was never credited. I have been talking to Customer support but they have been playing with me, talking about escalating the issue. I should have stayed with sendwave and worldremit.