NALA Send Money to Africa 4+

Born in Africa, Built for you‪.‬

Nala

    • 4.7 • 1.8K Ratings
    • Free

iPhone Screenshots

Description

Welcome to the money transfer service your loved ones deserve. Born in Africa, built for you! Send money from Europe, the UK and the US to Kenya, Tanzania, Uganda, Rwanda, Nigeria, Senegal, Cameroon and Côte d'Ivoire. More countries are coming.

Compare rates - Compare the latest rates in the app before you send. Ensuring you get amazing rates every time you send money home.

Buy goods and pay bills with NALA - You can now Lipa na Mpesa and pay bills in Kenya directly from your app*

*Only available to Kenya

Send money in seconds - 95% of transactions payout instantly to all major mobile money wallets. We've also made it easy to make repeat transfers.

We keep it simple - No hidden fees. Just great rates you can trust.

Transparency throughout - We'll share real-time updates so you know your money has arrived safely with a detailed view of where your money is each step of the way.

Safe and secure - We use bank-grade fraud detection and encryption to keep your money safe. Bye-bye, hidden fees, Ungana Nasi!

Join a community of thousands and send your first payment with NALA today.

What’s New

Version 1.1.243

What's New?
- Big news for our EU and UK customers! - Use your NALA Tag to transfer money between the EU and the UK.

Ratings and Reviews

4.7 out of 5
1.8K Ratings

1.8K Ratings

PanTafrican ,

My new obsession!

I found out about this app through someone on social media that goes to Ghana a lot. I’m a new customer that now uses this app on the regular. I did experience a problem one time sending money to Ghana but when I send to Nigeria, there wasn’t a problem. I like everything about this app. I like the countries I can send to. The options to send like to yourself, different banks, etc. I can go on and on. I’m very thankful.

Developer Response ,

Thank you for the 5-star rating. 😊 The feedback you have provided above goes a long way in assuring us that we are in alignment with our customers' needs. 🫶 Thank you for trusting us to serve you.

Petrxn ,

Bad customer service and liars

I recently attempted to use Nala for an international money transfer to South Africa, a service they claim to offer. However, my experience has been frustrating, to say the least. I initiated the transfer 11 days ago, and it has still not gone through. To make matters worse, I’ve reached out to their customer service multiple times, but I’ve received no response or assistance. For a platform that markets itself as efficient and customer-centric, this experience has been highly disappointing. I would strongly advise anyone looking to make timely and reliable payments to South Africa or other African countries to reconsider using Nala until they improve their service and communication.

Finally, someone responded to my several messages after 2 weeks of initiating the transaction with comments like…’going forward, do not send messages, we will respond when we get a response from our partner’ another- “I am only trying to help you” as if the staff is not been paid for their work.

I am just waiting for my transaction to go through after two weeks so I can delete the app.

Developer Response ,

Hello, Petrxn! We understand how frustrating it can be to experience delays in getting a response. We empathize with your experience regarding this particular transaction and can confirm that it’s rare for a transaction to take this long from our partners’ end. Rest assured, despite any delays, your money is safe with NALA. 🩵 We’re working on growing our team to ensure faster support in the future. Thank you for your patience, and we look forward to serving you. In the case that this has not been resolved for you, please contact us on mamanala@nala.money. 🙏

Baraka Sara ,

If you are sending money for emergency purposes PLEASE Stay away from this app if you

Please don’t use this App if you’re sending money for emergency!! It is a week now, money is not been delivered but funds have been taken out of customers account! Nala says the transaction cannot be cancelled! Dont you know some of us send money for emergency purposes like hospital and medicine bills , school fees, funerals, plane tickets etc??? What are we supposed to do when money is not delivered on time and funds are already taken out of the account? Then we have to wait for a week!!!! This is very frustrating! If Nala knows there is a problem with Airtel, then they must inform the customers in advance so they won’t use the service or carrier. This is very unacceptable and you will Lose a lot of customers for this!!! Be transparent and refund customers money immediately when you cannot deliver!

Developer Response ,

Hi there Baraka. We value your feedback because this helps us focus more on what we need to improve on. We have taken note of your advise and have been working to steadily improve the service we provide our customers. Thank you Baraka 🙏

App Privacy

The developer, Nala, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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