Lots of reviews on the Namecheap app discussing ‘how bad the MFA is’. I assume they mean the app’s built-in tool “OneTouch 2FA”. Well, I tried that and upon using it once I logged in on a windows workstation and easily found the standard OTP MFA options aplenty. MFA is required 100% of the time and just works. Again - not OneTouch, I don’t use that.To all the namecheap devs and team members: You guys are amazing. Your site is amazing. Your service is amazing. Your prices slap the competition with justice and your propagation times are second to none.Is the OneTouch MFA tool really worth the ridiculously negative user feedback which it’s causing on the App Store? I’d say not, since this IS the App Store for people who need a Genius Bar to unlock their phone, id opt for sticking with what you guys are already nailing - DNS Auth services, second to none.

First off, thank you for having Apple Pay as a payment option! I have never been able to renew one of my domains so quickly and effortlessly! It took me about a minute to find the app on the App Store, install it, login, see my expiring domain, and pay for the renewal. It typically takes me 5 minutes or more to do the same via the web site and paying using PayPal. I may never use the web site again to renew one of my domains.I haven’t checked out the other features, but for someone who is just maintaining their list of long term domains, this was a treat.

I like the app and look forward to seeing it get more and more useful. One small issue... The domain names on my account are not actually sortable by their expiration date until I have all of them loaded by scrolling and tapping "get 20 more" several times. Only then can I sort by expiration date. I have quite a few domains so this takes too long to do such a simple task.UPDATE: Even after the recent update I am an not able to get my domains sorted by expiration date until AFTER I have loaded them all. The app seems to only sort the previously retrieved domains rather than getting them by sort order from the data source. Still a tedious experience.

I honestly was not expecting the kind of service I received at all!! This company exceeding my expectations is an understatement! I’m so grateful to have finally received in depth help unlike cloudflare. In one day, I was able to transfer my domain, get excellent live chat support who walked me through everything and give me step by step instructions for every single topic I needed help on!! I honestly couldn’t recommend them enough. I had to immediately come to review them bc I couldn’t believe just how much they helped!!!! USE THEM, you will not be disappointed!!!!

I’ve used Namecheap for years, and received an email saying some of my domains were going to automatically renew. I so redownload this app, select the domains I don’t want to renew. When I go back to the domains, they are right back to being set to renew again. The app isn’t allowing me to easily turn off renewal. This is one of the main features of this app. It has to be intentional to make a bit more money. This one simple purposely placed problem has ruined their integrity. It’s worse than when companies make you have to call to get out of a subscription plan. They are hoping you won’t or are too lazy to so they can make a few extra bucks.

This app used to be awesome. TouchID login, ApplePay, instant domain purchase... a few updates later and some how they've junked the app. Login barely works, or you have the terrible user experience of a ridiculously long two-factor login. I'm constantly logged out - or logged in but not actually logged in. (What I mean is you can see your account but the toggles don't work and you get lots of errors). The ApplePay doesn't work any more. After going through the atrocious login process I find a domain, try to pay, only to get an error that NameCheap doesn't know how to properly maintain an app and it can't apply the purchase to my account. Aren't I already logged in?!?Waste of time.

Only reason I installed this is for the two factor authentication because name cheap is too special to use a normal form of 2FA that allows me to use something like Google authenticator which I already have installed for a handful of websites. To add insult to injury there is no ability to generate back up codes so if you delete this garbage app or lose your phone you'll be locked out of your account with no recourse. Name cheap you can take a flying leap for all I care and I'll be completely disabling 2FA because your implementation of it is the worst I've ever seen. Seriously, you don't even allow me to remember the browser for a month after I log in.

Still broken if you use two factor auth. Login and select the number to have the auth sent to and nothing. Go to the website and do the same thing and it works. So still useless. This is also why using an app versus text messaging is useful, because now I have to wait for yet another bug to be fixed despite the fact that there are perfectly good ways of generating two-factor security codes outside of text messaging.

I purchased a domain for my business and got a successful email. Thinking that all is well I went ahead with the paperwork for my business and after checking today the domain isn’t listed in my account. After almost 30 minutes waiting for support they finally tell me that the order had failed and somebody else has already purchased it. They don’t really care they’ll just casually say they’ll refund your order and the usual “sorry for any inconvenience” and that’s it! Save yourself the headache and go somewhere else.

Tried to do several domain transfers. Got the domains in the cart, filled out all the data for each domain (contact & EPP) and then at the very end of it all, it complained that the fax number was required. Went back to enter in the fax number, but it didn't remember the contact info nor EPP when navigating back, so that had to be all re-entered in. Finally, after I re-entered the contact info (with fax this time) and re-entered EPP codes, the checkout errors out completely and was unable to finish. A lot of other little details failed along the way too. I love NameCheap, but next time they should get an iOS developer with proper experience to make the app.