Nanit Sound and Light 4+

Mostly Good with Room for Improvement

I like the favorites and the light. The sound is high quality. The light can get very bright and vibrant. I like that it can be used as an audio monitor (this is the main differentiator since it also plays sound). Things I wish could be better: 1) a way to dim the clock numbers since they are VERY bright - there is no way we could have it in our master. 2) improve the audio monitoring which is still in “beta” - occasionally the listening mode will drop out and again this is really the key feature. 3) track the cry alerts like how the camera does - yes, there is a phone notification, but then you cannot see a history of alerts in the app which is helpful if you have a care giver. 4) implement a way to truly only have Amber or Red light since Blue light is bad for babies sleep pattern. 5) integrate it better with the camera app - having two apps is annoying. I guess you’ve made it so you can switch between the two but when you have a care giver… it’s just one more thing.

Réponse du développeur ,

Thank you for your feedback! Please note that you can control your Sound and Light from inside the camera app by tapping the side menu on the top left >> Sound and Light controller. We have also forwarded the rest of your feedback on to our Product Team. We hope you continue to enjoy the app and your Sound and Light device!

Constant Wi-Fi disconnects

Everything about the light itself is great, my only complaint is it constantly disconnects from my wifi with the only solution being to hard reset the device and re-join the network. This is the second Nanit light I have and both do the same thing.

My wi-if is nothing fancy, a basic eero with no advanced settings. The only way I’ve found to pair the light itself is to disable the 5ghz band and this allows the light to work temporarily but then stops a few hours later.

This is extremely frustrating and I hope I’m overlooking a simple setting to resolve this as I want to keep the lights.

Connection very spotty

My app has a horrible time connecting to the sound machine. Sometimes I can control it, sometimes I can’t. This is very frustrating when I try to turn the light off in the middle of the night and the sound goes off too and wakes up my baby. I have to kill the app very often for it even to connect. It has gotten worse in the 3 months I have used it.
I like the sound machine I just wish the app connection was better!

Réponse du développeur ,

We are sorry to hear about your experience, please contact userfeedback@nanit.com so we could resolve your issue.