Nanoleaf Smarter Series 9+

Update: After a lot of effort I managed to get things to work. I basically had to restart everything including the router and clear the settings on the hardware several times. In any case I finally got it back up and running.

I’m not sure what happened. Everything was working just fine and one day it said that my lights were unreachable. I did a soft reset and a hard reset. I unplugged it, I’ve turned my phone on and off, I have unpaired and now I cannot even pair it back up again. I have no idea what else to do. The hardware works fine but it seems I am unable to connect it back up to my device. I’ve reached out to customer service and still have not heard back. Nice lights if you can keep them connected but for me something broke and I have no idea what I could do to get this back up and running. They are a lot of money for something that just quits.

I saw these on an ad and thought it was just another too good to be true device that would help transform any setting in your house to a modern and elegant feel, and after taking the leap to purchase two triangle starting kits and set them up, believe every word when I say these are REMARKABLE!!!! I was a little intimidated by the setup as I wanted to make sure I placed them in a straight line but once you get the first 2 center panels aligned just right, the rest building outward just fall into place. The moment I turned on the power, I was completely blown away by the visibility and variety of lighting it gave off!!! I played with it during sunlight and before I knew it, it had transitioned into night outside and I was able to adjust the panels to accommodate the different lighting ambiance. I was really happy to see these were an any-time-of-day lighting kit that can set the tone of any atmosphere. There are endless possibilities with these panels from pre built in settings to discovering color patterns found through the app that you can test and download to make up your own desirable library! The technology behind Nanoleaf is like no other (it even has touch capability!) and I’m so excited to continue playing with my lighting setup and am absolutely going to buy more products to add to my setup. Thanks for making such a GREAT product Nanoleaf and taking zero shortcuts to creat products how they should be, impressive!!!

This, without a doubt, the most rage inducing app on my devices. Want to shave 4-5 years off your life? Try to update your Nanoleaf lights. The update process is only for the most masochistic among us. Think all you have to do is hit the update button? No…you’ll need to do it over and over because this WILL NEVER work on the first try. I’ve got several Nanoleaf devices from strips to bulbs, and they all have the same issues updating. Updates will outright fail immediately forcing you to hit retry over and over. An update might get all the way to 80-90% after 7-8min and then fail, forcing you to restart from square one. Then, the worst, is that you’ll think the update completed just fine. You’ll think this because it shows completed and shows the current firmware version. If feels like you threw the ring in the lava and it’s job done, now back to the shire…what a trek. Now open the app again and you’ve got a significant chance of the light being back to the version it was previously which means you get to try and update it again, and again, and again… I want to point out this isn’t a one off, isn’t tied to one version of the app, this has been my experience for several years now. Nanoleaf seems to be capable of making quality bulbs, but they seem to be completely incapable of making a functional update process for those bulbs.