NASM EDGE - Personal Trainers +4

ATTENTION APP DEVELOPERS

I like that the app has videos and you can upload results of OHS tests to get pre-made corrective exercises. I love that you can add your own exercises and design workouts or programs, but sometimes it fails to allow me to upload videos for those custom exercises.
Also, I like to incorporate supersets and circuits in my workouts, but the app doesn’t have a preset option for that. Instead, if I want to create a superset, I have to log 2 consecutive exercises but only add a rest period for the 2nd one, and then repeat that process for however many supersets I want the client to do. I’ve used other apps like Fitbod that have a superset option. That would be a game changer on this app.
It’s cool that you can do invoices and stuff through the app too.
I really hope to see some improvements. The app has great potential for NASM trainers.

Still bad!!

Why after years of this app existing and so many NASM trainers in need of a good training app does this app STILL STINK?! I'm glad I can now add my own videos but still missing very basic no-brainer features like separating resistance exercises into circuits. Wouldn't this be so easy to fix by adding a category to the program format like Resistance circuit 1, 2, 3 etc?? And if you don't use multiples just add your exercises to circuit 1 only? I have to note the circuit groupings in the notes section which is only visible when clicking on an exercise. I had my client sent me a screen record of what they could see and I was surprised that the program looks very fancy on the client's side but the trainer interface is very frustrating and low quality! I scheduled a program for a client that starts next week and I can't even see it to return to edit it or anything because my calendar won't show me anything past this week!!! HOW/WHY are people paying for this?!? PLEASEEEE fix this - I refuse to add more clients to this app and start a subscription until it totally makes sense. Someone just do it so we can all be happy trainers with a great NASM app! I am begging you! 🙏🏼

Resposta do desenvolvedor ,

Hello Jecafish,

We appreciate the time you took to provide feedback on the app and the suggestions you made for future versions. We are currently working on the next batch of features which does include expanding our exercise library. This is only the beginning, stay tuned for more improvements!

Disappointed. Frustrated. Unfortunately would not recommend.

I wouldn’t recommend this app to any of my fellow NASM CPTs. I have always held NASM in high regard but this product is not suitable to run a business. I have had multiple issues. To name a few:
- save button/back button will not render and I need to force close and reopen the app, losing any progress
- adjustments to scheduled client workouts will often not save correctly and I have had clients report that they don’t see any weights/reps visible
- very slow loading times for both trainers and clients. That speed combined with a clunky and inconsistent user interface makes this app difficult to use
- the most frustrating of all is that the service has gone offline (503 unavailable) for 12+ hours causing significant impact to my ability to conduct my business and the client experience, without any recognition or notice from the NASM team. My support ticket was returned with a generic response about accessing courses and my follow up to NASM Cares was never answered.

There are also some important features missing, like the ability to program supersets or circuits as the NASM OPT model teaches, as well as the ability for the client to update their reps/weight for each set.

I will be looking for another service to communicate with my clients, book sessions, and deliver programs.

tldr: This app needs more attention, multiple fixes, and basic feature updates. Wouldn’t recommend.