National Car Rental

Name: National Car Rental
Rating: 4.8 (225825 reviews)
Author: EAN Services, LLC

Car Rental with Speed & Choice

Grátis · Desenvolvido para iPad. Não verificado para macOS.

226 mil avaliações
Idade

+4
Anos
Posição

Nº160
Viagens
Desenvolvido por

EAN Services, LLC
Idioma

EN
Inglês
Tamanho

69,5
MB

Aproveite os recursos do Emerald Club® com o app National Car Rental®. O aplicativo National Car Rental oferece recursos para ajudá-lo a assumir o controle de sua experiência de aluguel em qualquer lugar. Rapidez e conveniência na palma da mão • Como um membro do Emerald Club, os detalhes do seu perfil são automaticamente aplicados à sua reserva para ajudá-lo a economizar tempo. • Acesse informações de viagem atuais e futuras, bem como histórico de aluguel e recibos detalhados. • Pesquise as agências da National no mundo inteiro e veja detalhes, como horário de funcionamento, endereços e números de telefone – receba até mesmo orientações de como chegar ao estacionamento. • Entre em contato com a Assistência nas Estradas ou o suporte ao cliente 24 horas por dia e 7 dias por semana, e acesse as perguntas frequentes. Ferramentas para os entusiastas do controle • A Assistência de Reserva fornece informações importantes e oportunas sobre seu aluguel quando você precisar. • Gerencie seu perfil do Emerald Club, veja seu progresso para o próximo nível do Emerald Club e créditos para diárias de aluguel gratuitas (cobre a tarifa básica, tempo e quilometragem, apenas). • Estenda seu aluguel diretamente pelo app. Basta escolher uma nova data e hora de devolução. Praticamente tudo do que você precisa para pegar a estrada • Com o Emerald Checkout℠, você pode levar o controle para um novo nível nas agências Emerald Aisle. Leia um veículo na Aisle (e veja detalhes como quilometragem e recursos), confirme suas opções de aluguel e acelere seu processo de saída com um código de barras do passe Virtual. Ao clicar em "Instalar", você concorda com os Termos de uso (https://www.nationalcar.com/en/legal/terms-of-use.html) e Política de privacidade (https://privacy.ehi.com), incluindo o acesso a ou armazenamento de desempenho e o uso de dados relacionados ao dispositivo e/ou app para finalidades analíticas pela National Car Rental ou seus provedores de terceiros.

Classificações e Avaliações

4,8

de 5

226 mil classificações

First time awful experience with National
18/01/2018
Dili-I-am
I have been an Executive elite member of Emerald National for over 10 years. Been renting from National for over 10 Years. Never had any issue except this time around. The vehicle had no working windshield fluid, no fluids in the reservoir and after I added my own it did not work meaning it was not working at all. Here in Montreal and travel to QC I had to stop frequently to clean the windshield so I could actually see where I was going. Really risky. Also my very first time experience with CS at National to change drop off location CS rep and even the supervisor really played it ignorant and tried to push me to the rental pick up location in Montreal which the location never ever pick up their phone. CS basically tried to pass the responsibility to the location and they would not even stay on the phone to see if anyone will pick up so they could probably have a different approach if they did not. I guess there is always a first for every thing. I will continue renting with National but no longer at Montreal airport location.
First time awful experience with National
18/01/2018
Dili-I-am

I have been an Executive elite member of Emerald National for over 10 years. Been renting from National for over 10 Years. Never had any issue except this time around. The vehicle had no working windshield fluid, no fluids in the reservoir and after I added my own it did not work meaning it was not working at all. Here in Montreal and travel to QC I had to stop frequently to clean the windshield so I could actually see where I was going. Really risky. Also my very first time experience with CS at National to change drop off location CS rep and even the supervisor really played it ignorant and tried to push me to the rental pick up location in Montreal which the location never ever pick up their phone. CS basically tried to pass the responsibility to the location and they would not even stay on the phone to see if anyone will pick up so they could probably have a different approach if they did not. I guess there is always a first for every thing. I will continue renting with National but no longer at Montreal airport location.
Stranded
10/04/2021
FL_MG
My rental car broke down and no one was able to assist me other than telling there was nothing they could do and could not give me another car. I was stranded somewhere in Fl about 3hours from my house and still waiting on a callback. Other than all the calls I made following the procedures in place with no luck, no offer to pick me up and take me to the nearest location which was 20min away, I’m just in total shock. I even got a courtesy call from one of the locations stating they were sorry they had no cars available and still never heard back from anyone. When the car was finally picked up the place it was towed to even called me asking what to do with the car. I have tried to call back after hitching a ride finally back to my home to close out the rental ticket and still no resolution. Given this type of service I feel really bad for anyone who would not have known what to do in a situation like this. I have been a long time customer and rent cars faithfully every month with National to the point I’m at the executive level and in disbelief this is how I am being treated. I’m gathering my thoughts this weekend and I really think everyone needs to hear of my ordeal because if this is how I was treated something tells me many others are and something needs to be done and this escalated to the highest possible internal as well as external contacts about what happened.
Stranded
10/04/2021
FL_MG

My rental car broke down and no one was able to assist me other than telling there was nothing they could do and could not give me another car. I was stranded somewhere in Fl about 3hours from my house and still waiting on a callback. Other than all the calls I made following the procedures in place with no luck, no offer to pick me up and take me to the nearest location which was 20min away, I’m just in total shock. I even got a courtesy call from one of the locations stating they were sorry they had no cars available and still never heard back from anyone. When the car was finally picked up the place it was towed to even called me asking what to do with the car. I have tried to call back after hitching a ride finally back to my home to close out the rental ticket and still no resolution. Given this type of service I feel really bad for anyone who would not have known what to do in a situation like this. I have been a long time customer and rent cars faithfully every month with National to the point I’m at the executive level and in disbelief this is how I am being treated. I’m gathering my thoughts this weekend and I really think everyone needs to hear of my ordeal because if this is how I was treated something tells me many others are and something needs to be done and this escalated to the highest possible internal as well as external contacts about what happened.
Good app
24/12/2018
Twix2247
TL;DR: This rental car app does pretty much everything you need it to, book a rental, see special offers, see current rental agreement, and skip rental counter. Its well laid out and functions very well.Unlike other reviews, this review will be about the app functionality (to be honest I have no major complaints about National/Enterprise rental). I think the app works best if you are National Executive Member or Emerald Member; also you get a free membership upgrade if you have a Visa Infinite card.The app shows how many more rentals you have before you get a free day, and where you are in terms of rewards. You can book a rental very easily with the app and the special offers section is on the app “home” page so you can see what offers they are currently available and it easily applies to your next rental.It quickly updates with your current rental, allowing you to see the details of the rental and extend your rental if need, all from the app.The biggest reward for the app is the ability to skip the rental counter and get straight to you car, a big plus on busy holiday periods. Finally it works with Apple Wallet, but it just places your membership card in there. You still need to use the app to see your reward status, unlike other member “cards” in Apple Wallet. To be honest, I have never been asked for my National Emerald Club card, they just look up my reservation using my drivers license when going through check out. Its a good app. Works well, I can manage bookings, current rental and my rewards right from the app. Plus skip the rental counter!
Good app
24/12/2018
Twix2247

TL;DR: This rental car app does pretty much everything you need it to, book a rental, see special offers, see current rental agreement, and skip rental counter. Its well laid out and functions very well.Unlike other reviews, this review will be about the app functionality (to be honest I have no major complaints about National/Enterprise rental). I think the app works best if you are National Executive Member or Emerald Member; also you get a free membership upgrade if you have a Visa Infinite card.The app shows how many more rentals you have before you get a free day, and where you are in terms of rewards. You can book a rental very easily with the app and the special offers section is on the app “home” page so you can see what offers they are currently available and it easily applies to your next rental.It quickly updates with your current rental, allowing you to see the details of the rental and extend your rental if need, all from the app.The biggest reward for the app is the ability to skip the rental counter and get straight to you car, a big plus on busy holiday periods. Finally it works with Apple Wallet, but it just places your membership card in there. You still need to use the app to see your reward status, unlike other member “cards” in Apple Wallet. To be honest, I have never been asked for my National Emerald Club card, they just look up my reservation using my drivers license when going through check out. Its a good app. Works well, I can manage bookings, current rental and my rewards right from the app. Plus skip the rental counter!
stay in your lane
06/02/2019
cinrock
As long as you’re an Emerald club member and use Emerald aisle and quick drop off, you’ll be fine. It’s when you deviate from that by questioning a charge, vehicle problems, free rental day use or go to the counter for any reason at all that the problems occur. National customer service is the opposite of what it should be. They seem to find every reason to deflect responsibility and offer no recourse. I had one “gentlemen” at Charlotte airport tell me I was privileged to think the car I reserved should be available when I arrived. Also, arrive at Montréal airport later in the day. Expect to see an empty parking lot with 10 people standing in line. Not an isolated incident, twice in 3 months. Aside from those encounters, I always check to see if my destination does not offer Emerald aisle service or worse yet, is run by a franchisee for National. If so, I rent elsewhere. I’m a frequent traveler with Executive Elite Status for the last several years so my opinion is not based only on the experiences above. National has been fairly consistent in their arrogance and lack of customer service over the years. Emerald aisle is the only thing that keeps me from changing companies.
stay in your lane
06/02/2019
cinrock

As long as you’re an Emerald club member and use Emerald aisle and quick drop off, you’ll be fine. It’s when you deviate from that by questioning a charge, vehicle problems, free rental day use or go to the counter for any reason at all that the problems occur. National customer service is the opposite of what it should be. They seem to find every reason to deflect responsibility and offer no recourse. I had one “gentlemen” at Charlotte airport tell me I was privileged to think the car I reserved should be available when I arrived. Also, arrive at Montréal airport later in the day. Expect to see an empty parking lot with 10 people standing in line. Not an isolated incident, twice in 3 months. Aside from those encounters, I always check to see if my destination does not offer Emerald aisle service or worse yet, is run by a franchisee for National. If so, I rent elsewhere. I’m a frequent traveler with Executive Elite Status for the last several years so my opinion is not based only on the experiences above. National has been fairly consistent in their arrogance and lack of customer service over the years. Emerald aisle is the only thing that keeps me from changing companies.

Assuma o controle com nosso aplicativo remodelado - rapidez e conveniência na palma da mão. Aproveite o acesso aos benefícios que você conhece e adora para controlar suas necessidades de aluguel e ajudá-lo a continuar sendo Go Like A Pro®. National Car Rental 6.15: • Correção de bugs, melhoria na interface do usuário e algumas outras melhorias gerais internas.

Versão 6.15 30 de jul.

Dados usados para rastrear você

Os seguintes dados podem ser usados para rastrear você em apps e sites de propriedade de outras empresas:
- Informações de uso
Dados vinculados a você

Os seguintes dados podem ser coletados e vinculados à sua identidade:
- Compras
- Localização
- Informações de contato
- Histórico de buscas
- Histórico de navegação
- Identificadores
Dados não vinculados a você

Os seguintes dados podem ser coletados, mas não estão vinculados à sua identidade:
- Localização
- Informações de uso
- Diagnóstico

As práticas de privacidade podem variar, por exemplo, conforme os recursos que você usa ou sua idade. Saiba Mais

Acessibilidade

Informações

Venda: EAN Services, LLC
Tamanho: 69,5 MB
Categoria: Viagens
Compatibilidade: Requer o iOS 16.0 ou posterior.

iPhone
Requer o iOS 16.0 ou posterior.

iPad
Requer o iPadOS 16.0 ou posterior.

Mac
Requer o macOS 13.0 ou posterior e um Mac com o chip M1 da Apple ou posterior.

Apple Vision
Requer o visionOS 1.0 ou posterior.
Localização: Este app pode usar a sua localização mesmo quando não estiver aberto, o que pode reduzir a vida útil da bateria do dispositivo.
Idiomas: Inglês
Idade: +4

+4

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