Bank easy with the Navy Federal mobile app! With a great look and feel, we’ve made the mobile app easier to find information on your accounts and transactions. Breeze through payments, transfers, and check deposits with just a few taps. Quickly sign-in using Touch ID®, Face ID®. Apply for new accounts, become a member, or find your closest ATM or branch.
• Safe and Secure. Access your accounts 24 hours a day.
• View balances without signing in using our widget.
• Pay people using Zelle® or member to member transfers.
• Move money between your accounts.
• Deposit checks without visiting a branch or ATM.
• View scheduled transactions, including pending deposits, upcoming transfers, and bill payments.
• Make payments to Navy Federal consumer loans, mortgages and credit cards, or to other companies via Bill Pay.
• Apply for new credit cards, auto loans or personal loans, or become a Navy Federal member.
• View and manage statements.
• Manage your credit or debit cards, including activating cards, signing up for purchase notifications, or freezing misplaced cards.
• Security tips and management of your username and password.
• Find the nearest branch or ATM.
• View rates and info on our loans and savings products, or estimate a payment with a calculator.
• Read timely articles to help educate and plan your financial life.
To sign in to mobile banking, use your Navy Federal username and password. If you are not a member, apply now using the app or call us at 1-888-842-6328 or 1-703-255-8837.
As always, if you have any issues with our app, you can call us at 1-888-842-6328 or 1-703-255-8837, or reach us via Twitter at @NavyFederalHelp.
Federally insured by NCUA.
iPhone®, iPod Touch® and iPad® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Message and data rates may apply.
Continued use of GPS running in the background can dramatically decrease battery life.
This update fixes a crash that can occur on older devices.
And in case you missed it from the previous app:
You can choose to get alerts about all kinds of things, including:
* Daily balances
* Low balances
You can receive notifications via push, text, or email. Or choose all three!
You can also add authorized users to your existing credit cards. An authorized user gets their own card with its own credit card number, and you can set limits on what they can spend.
Ratings and Reviews
Love the app, it serves its purpose, not too excited about the recent updates, I thought it was just fine before but I do have a suggestion, i'm always wondering how much money I’ve spent in a certain period of time but to do that I have to pull up a calculator and bounce back and forth between the app and the calculator and it’s inconvenient, I would like to see an in app calculator where I could possibly click on certain expenses on my statement and it would add them together in real time based on whether they are a negative or a positive transaction and then maybe an algorithm that breaks those expenses down into a daily, weekly, or monthly average, it would give me view on how much money I am spending on certain things in certain time periods, I think it would greatly help myself and others budget finances and get an outlook on spending habits... hope this gets through to someone i’m pretty sure I made this suggestion a few years back as well
Update: Navy federal has responded by email to my suggestion above and stated they’ve shared this with their technical team, I’ll probably keep my rating at 4 stars until they add this feature but it would be pretty awesome if they did
Developer Response ,
Hello, thank you for reviewing our app and providing feedback. It is very important for us to provide the best experience possible for our members. We've shared your feedback with our technical team. For any questions, please contact our Digital Services Department at 1-888-868-8123.
One step from a 5 star
This is an honest review. I currently belong to two credit unions - The one I grew up using and then most recently Navy Federal. We will just say a couple things non app related but are essential to say. Navy federal’s customer service far surpasses all my and my wife’s expectations. That goes for app support as well. There have been times where we have needed help and just being able to call in and talk to an actual human being goes a long long way.
This app is loaded with resources that help you in the app as well as redirect you to their website for more information. But the amount of things you can do in this app is incredible. The UI is intuitive and is fairly easy to maneuver around in. My only complaint (and its really not a big deal because you can do it from the website but it should be a feature in the app in a future update) is the ability to transfer a $ amount directly towards principle when it comes to the mortgage. On the website this is an option which obviously is helpful - I think that the user experience could greatly benefit from having this ability. Thanks Navy Fed, keep up the great work!
The app was very well designed...before the update
As a software engineer the application was probably the best mobile application I have ever used. Well optimized, snappy, and most of all, unbelievably well designed...that was until this last update. A lot of changes were made that seem to serve no real positive feedback for the consumer. The bottom menu is convoluted, there is less useful information on the account pages (like the sudden disappearance of the running balance next to transactions), the information that is there has been cluttered into the top left now. The previous design, from a human computer interaction stand point, was very near perfect. It was simple, intuitive, and easy to use, which is exactly what you want. Everything had a purpose and seemed to be deliberately placed with ease of use in mind. This app is great and the designers and developers did an amazing job, but my rating will stay until you guys either roll back to the previous design or take you new design back to the drawing board and ask yourselves why you made each of these changes against the previous design. Keep in mind, for most of us, this is our main means of interaction with this bank. Making changes as drastic as this is jarring and can be pretty detrimental to your customers.
Developer Response ,
Hi Tillettm! Thank you for reviewing our app, we really appreciate your insightful feedback. We've shared this information with our developers and we are constantly looking for ways to improve the application. Please watch for future releases with improvements to features and functionality.
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With Family Sharing set up, up to six family members can use this app.