NBA: Live Games & Scores 4+

Update: it looks like you did it guys, thank yiu for listening to us. However something weird is happening that I can’t figure out, I have my all possessions recap now on my ios device but not on my apple tv where I watch games mostly. The funny thing, if I roll back to last seasons games, I do have the recap, but not on the ongoing games (preseason). Is this a bug or what ? Anyways I’m giving it 4 stars for now until a we have a fix for this. Thanks for the efforts.

Following up on my request: with the major overhaul it is crucial that you bring the all possession recap to everyone, it is unfair after claiming unifying the experience for both US and non US league pass subscribers that a must have feature is missing, this is only your will guys and if you want you can do it, if I have the right to watch a full game I think I have the right to watch any kind of game recap. Please do it.

Original review: I’m not complaining about the app as long as It allows me to watch my games, however a key feature is missing for non US viewers or it is region locked: the all possessions recap !!! Please unlock this type of condensed game for everybody then I will change my rating, this is the playoffs now, how can a normal person with normal duties watch two or three 2-hours long games !

Thank you for your review. Kindly clear the app's cache and data from your device's Settings. If the issue persists, please update your review or visit support.watch.nba.com to submit a ticket with our support team with further details so we can help. Thanks, NBA Support

Hear me out, this new update is mostly good. The Stories feature is really nifty, the videos play without trouble, and it’s easy to access content and interviews from the league. But the thing I used the old app for the most was checking box scores of games the next morning. And that’s my issue.

This is my main complaint: When looking at the box scores, I find it really difficult to digest any of the stats. There is a ton of white space spreading everything apart, making it impossible to get a full box score without scrolling and swiping multiple times. There are also no separation lines drawn between categories or players. The box score viewer is clunky, I’ve accidentally swiped it down and hidden it a dozen times when I meant to swipe right to see stats like BLK and FGA. The old box scores seemed to be sorted by position, but now it’s sorted by minutes played. That tends to confuse my brain while quickly flipping through the games to see how players did. I would like an option to choose how to sort. I’d like to see the box score feature become more streamlined and like the old app in that manner.

Overall, it’s a great app. I hope this feedback can be used.

Thank you for the feedback. We will pass along your feedback to our product team. Please update your review if you have other feedback or suggestions so we can continue to improve your experience and provide you with a 5-star app! Thanks, NBA Support

This is my 12th season with league pass and I have no idea what they did this year but they just made it horribly. Is seriously slow, many errors while playing, after waiting for a long time to play, then you can select which broadcast you want and wait again, it used to be the other way around which made sense, no option to download games and watch offline, so many recaps right now that they can’t even make one right is all filled with time outs and then the actual game is cut out of the recap and even the way they fitted everything in the screen is hard to interact with it. Massively dissapointed, last year it was a descent product I don’t know why you made such a big change and literally mess up everything and I think seriously this is the first time I will ask for a refund of my league pass since is impossible to enjoy the games with this app.

Update:

I’m giving a one star now after the response from the developer which is a total copy paste and shows that they don’t even read what I wrote. I thought this was they way I could get them to answer since they don’t do it with my emails, but after I saw what they wrote it was even more disappointing. With all the money you get from subscriptions I can’t believe you made a worse product than what we already had, it should be the other way around. Please refund me and cancel my subscription, after 12 years, I’m not interested in using your app anymore.

We are really sorry for the trouble and that you are not having a great experience in the app so far. We appreciate you bringing this feedback to our attention, we will pass along it to the product team. If you need further assistance kindly visit support.watch.nba.com to submit a ticket with a detailed description of your concern, including any error messages you receive, to our support team. Thanks, NBA Support