Bug fix for push notifications
Ratings and Reviews
LISTEN version doesn’t work
**Update** The Audio only version has been fixed, and we are able to listen to all the games. We love the app, and appreciate the developer’s response. The only issue we have now is volume control - sometimes the actual broadcast is very very quiet, so we turn the volume all the way up, but the commercials come on and are on blast. Otherwise we are very happy.
We purchased the Audio only version, we were excited to listen to opening night games. The app says we are “listening” but there is no sound. I decided to leave it on in case there was a long loading time, and then forgot about it. The audio came on suddenly and lasted for about 15 seconds, and then went back off. Came on for another 10 seconds about 20 minutes later.
We were disappointed pointed to miss opening night play. Hoping this gets fixed soon! We actually purchased the Audio League pass on 2 devices, and it didn’t work on either of them.
Developer Response ,
Thank you so much for all your patience and we are so glad to hear the issue is resolved. We will be more than happy to pass along your feedback regarding the volume and welcome any more you may have.
Love the idea but it’s not delivering for me.
Start of this nba season I was really excited to see how it would unfold because of all the offseason activity that took place. I had bought the nba season pass in the past using my local cable provider and loved being able to watch any game, but due to 1) work obligations and 2) living on the west coast (PST) I couldn’t watch many of the games and the pass held no value for me.
I have used the app to watch games as I am out and about and really love how it works— even with the slight delay in timing. What I have found horrible (and some what of a turnoff) has been when I try to cast it to my Visio Smart TV. Each time I do this, it starts out fine and then about 1 min into the casting it cuts off and goes to a blue screen that says “Sorry, Something went Wrong”. Doesn’t tell me how to fix it or who I should call to attempt to identify what the problem is. Just cuts off. This happens repeatedly without fail each time I cast and re-cast the game. If the team could help me fix that, I’d move my rating up a star. Also, my app doesn’t show me any stats or scores. If that can be resolved my, I’d move it one more star.
Developer Response ,
Hello, we're sorry to hear that you have been running into issues while using our product and its services. Please feel free to contact our League Pass Support team who will be more than happy to assist you with the issues you are currently describing: https://leaguepasssupport.nba.com/app/ContactUs
NBA- great NBA app- awful
I’ve been buying NBA league pass since 2013. Every year at least a couple times a year it logs me out and won’t let me reactivate. Either I give up and still buy the next year or I contact tech support and try to fix it some how. 6 years and this app is still this buggy? The level of cockiness exhibited by not fixing major bugs over that time period is ridiculous. I’ve had this app downloaded on 1 iTouch, 3 iPhones, and 2 iPads (never more than 2 of those in a season) over the last 6 years and I’ve had the same problem on every-single-one. Sometimes the “Listen” doesn’t work. Sometimes it just tells you the game isn’t available and it has nothing to do with blackouts. Sometimes the app just crashes altogether and you have to start it again whether you’re enjoying the game(s) or not. The bugs are consistent and no matter how much you love the nba, if you travel for work, it’s not worth $200 because it only works consistently on the TV at home. I want to buy this. I want to be a loyal customer because of how much I love the Association, but I need the app to work and it doesn’t and has shown no signs of reaching that point.
Developer Response ,
We appreciate you taking the time to provide us with your feedback. Can you please let us know the issue you're experiencing that's preventing you from reactivating the purchase? Do you have the ticket number from a recent support request? Please let us know so we may further assist.
- NBA Digital
- 135.2 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.
- Age Rating
- Rated 4+
- © 2009-2019 NBA Digital
- In-App Purchases
- NBA League Pass Premium $249.99
- NBA League Pass $199.99
- NBA League Pass Premium 17-18 $124.99
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