nbkc Bank Mobile Banking 4+

NBKC Bank

    • 4.4 • 851 Ratings
    • Free

Description

Our Mobile Banking application allows you to check balances, transfer funds, view transactions and check messages from anywhere, anytime. It’s fast, free and available to all of our Online Banking users. With this app you can do the following:
- Check balances 24/7
- View pending transactions
- Create, approve, cancel or view funds transfers
- View transaction history
- Send and receive secure messages
- Access branch hours and location information
- Mobile Deposit
- Surcharge Free ATMs
- Member FDIC

What’s New

Version 15.1.5810

This version supports iOS 17.

Ratings and Reviews

4.4 out of 5
851 Ratings

851 Ratings

New User of NBKC ,

Clunky Design & Interface

First, I appreciate all the features that the NBKC Bank has to offer, but it looks and feels like the app and site were fashioned after Facebook and Twitter circa late 2000s.

Maybe it’s the blue & white everywhere — why do all the pro apps go for blue & white? There are a whole load of colors out there that can make an app stand out, but everyone justs to be like everyone else by going for blue & white?

It would be nice to be able to customize the layout of both the mobile and web app, especially for grouping accounts together under a certain theme such as home expenses.

Maybe add drop shadows too in the dashboard interface, so that it looks less flat. I don’t get why the only thing under “More” in the top-right corner is: Transfer Money Now. …why? That can easily be placed in the menu instead of placing it as the only thing there in the corner. In fact, just please create as few submenus as possible in the main menu with drop-down menus containing similar actions to save room and to group every one easily into the same area for us to find and use.

Thanks in advance.

Developer Response ,

Hello There, Thank you for taking the time to share your feedback with us. We are always working on updates to provide a more user-friendly experience that caters to our customer’s needs. We appreciate your suggestions for customization options, and navigation updates- and shared with our product team. If you have any more thoughts feel free to reach out. Thank you again for your feedback!

Briar Guitrau ,

Highly impressed!

Recently switch to NBKC from Chase. At first, it was not off to a great start. There was a issue with my debit card and it never got ordered when I opened my checking account, they were quick to send an sincere email letting me know of the issue, when k called in about that issue I spoke with Jade, and this goes without saying, SHE WAS AMAZING! Made me feel like this bank actually cares and not only that, we talked on the phone for about 40 minutes and it was just a great experience! I’m moving to an online only bank, and it’s people like Jade that make me feel even better about it! I finally got my debit card and even got a personal letter from NKBC Bank from Robyn G, telling me how sorry they were and they even sent me some counter checks to make sure I still had access to my money before my debit card arrived! The people on the other side of that phone truly cares about your relationship with them! This review alone is not enough to say how thankful I am for the people who answer the phones! They not only do their job, but they exceed exceptions by any measure!

Developer Response ,

Hey Briar, thank you so much for the wonderful review! We are sincerely sorry about the debit card hiccup and we're happy to hear we were able to make it up to you. Don't hesitate to reach out to us if there is anything we can help with as we begin this partnership! 🤝

A very impresssed customer ,

Over the top customer service

I don’t write many reviews and it takes a jaw dropping experience for me to write one. Recently I had that experience with my bank, NBKC Bank.

NBKC Bank is by far the most progressive medium sized bank with no fees whatsoever. Great on line technology, great rates, but most important to me, unbelievable customer service.

I recently bought a property in an all cash transaction and had forget to set up the wire for closing day, but one call to Toral, my favorite teller, and she made it happen that day so the closing was not postponed or worse giving the seller an out on the transaction. This lighting fast response never would have happened with any of the large banks for sure or frankly with any other bank due to size of the wire.

NBKC Bank knows their customers and can turn on a dime to help you out. The key here, Toral was willing to help out and was not bothered by my last minute request; she just made it happen with a smile and a great attitude to help me out due to my oversight.

And I’m sure it took much effort and maneuvering to make this happen when receiving a five alarm call from me at 11:30 am on the day of closing. If you want no fees, great technology, and superior service hands down, or I should say “jaw dropping customer service,” NBKC Bank is the #1 choice.

Developer Response ,

We're here to make the banking experience simple and hassle-free! Thanks for taking the time to share a review about your experience with our team. We'll make sure to share your kudos with Toral! As always, don't hesitate to reach out if there is anything else we can help with. ☺️

App Privacy

The developer, NBKC Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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