Description

Manage your accounts on the go with New England Federal Credit Union’s Mobile App. Check balances, monitor activity, make transfers, pay bills, find locations, and more from your mobile device 24 hours a day, 7 days a week. You can even deposit checks. Once you’ve installed the NEFCU Mobile App, you’ll enjoy full and convenient access to your finances anytime, anywhere. The same industry standards we have always employed to keep NEFCUOnline secure extend to our mobile banking service as well. No personal data or account information is stored on your device.

To learn how we protect your privacy, please visit https://www.nefcu.com/content/docs/NEFCU-Online-Privacy-Policy.pdf

What’s New

Version 2021.11.0.65

- Redesigned App settings view
- Updated locations permission flow
- General maintenance and defect fixes

Ratings and Reviews

4.8 out of 5
3.9K Ratings

3.9K Ratings

HammerHeadHuman ,

Great, when it works...

Good stuff. Touch ID now enabled, this is hands down the best credit union/banking app I've used. Everything I can do on the website can now be done from the app. Props to the devs!

Occasionally, and sometimes frequently, the app can’t connect to the server and shows no accounts. Very frustrating when I need it.

alohane ,

This used to be a wonderful app...

I have used this app since it was developed and I would have given it 5 stars until now. The last few times that I have tried to use the app for mobile deposits, the app has not worked properly no matter how many times I reinstall it. The pictures are twisted and not at all what it looks like when I snap the photo. I am using an iPhone 11 Pro so equipment is not the issue and I’m also a semi pro photographer. Now I have to drive 90 miles round trip to deposit checks. The first time this happened I spent 45 minutes sitting in the line for the drive thru because once you write for mobile deposit on the check, you cannot deposit it in the ATM.

Creative Diva ,

FIX THIS BROKEN APP!!

UPDATE:
It’s a WHOLE YEAR LATER and even after several calls to NEFCU about the problem, this is STILL NOT FIXED. My problem began after you updated this app. My phone camera works perfectly. I use it every day.
Original review:
Whatever you did in the last update has broken this app. I have used it for a couple years and had no problem with check deposits. But now it will not recognize my check even after FIFTEEN attempts. I have tried to reach out by chat and phone but nothing changed. I even deleted the app and reinstalled it. Nope. Not working.
Not a happy long time customer.

App Privacy

The developer, New England Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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