Neighbors by Ring 12+

Join the Neighborhood

Ring.com

    • Free

Screenshots

Description

Always know what’s happening in your neighborhood with real-time, hyper-local safety information from your neighbors, local news sources, and public safety agencies.
Why Neighbors by Ring?
- Get safety alerts relevant to you and your neighborhood.
- Always know when and where things are happening in your area with the Incident Map and Safety Report.
- Connect with your neighbors and share updates to keep your community safe and informed.
- Work with public safety agencies to build safer neighborhoods.
Join the neighborhood to create safer neighborhoods, together.

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We love hearing from you and we're always looking to improve the Neighbors app. As always, feel free to send your feedback to neighbors@ring.com

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By using this app, I agree to Ring's Terms of Service (https://ring.com/terms). See Privacy (https://ring.com/privacy) for additional information.

What’s New

Version 3.62.0

This new update contains bug fixes and performance enhancements. Everything you love about Neighbors, only better.

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We love hearing from our Neighbors and we're always looking to improve the Neighbors app. As always, feel free to send your feedback to neighbors@ring.com

Ratings and Reviews

4.8 out of 5
247.4K Ratings

247.4K Ratings

MercurialIN ,

Just Wasted My Time! Problem Resolved!

I thought that the premise of this app was good. And I wanted to try it but unfortunately it simply does not work. Despite my typing in my correct address the app still couldn’t locate my neighborhood. Even though I’m near a mid sized city. The app actually placed my location in an entirely different state!! With no possible way to change it to the correct location! I tried deleting and reinstalling the app. I viewed the help files. I even went to the Ring support pages on their website to try and find out how to get the app to use my correct address. At least the correct state! All to no avail. I deleted the app and I won’t recommend it to anyone. Perhaps it will work for people who currently own a Ring device, I don’t. But according to the description you don’t need to own a Ring device to use the app. I was interested in buying a Ring device at some point, after this experience, not so much.

Updated Monday May 14:

I wanted to amend my initial review, after the developer kindly posted a response, I did contact them by email.

They responded very quickly to my email and were very helpful.

My issue with the app has now been resolved and it shows my correct location.

Anyone else having the above issue would do well to contact the developer as I did and they will work with you until the issue is resolved.

Thank you.

Developer Response ,

Hi MercuriallN,

This is not the experience we intended for you and I'd like to connect with your today so that we can take a further look into the address issue you are coming across. Would you kindly reach met at Kandyce@ring.com today? I am certain we can rectify this for you and would appreciate this second opportunity!

Thank you,
Kandyce K., Customer Satisfaction Manager
Kandyce@ring.com

Tbetting ,

Couldn’t alert my neighbors the first time I needed to

(Also to add to how much this app failed, I ended up having to write a note/letter to my neighbors about it letting them know.. what a joke)
First my dogs started “alert barking”. At the same time I got a Ring alert, which I have set to alert me only if it’s a person not just everything like cars etc. I brought my dogs in and looked out my window and saw a woman walking away from my (elderly) neighbors doorstep and down across their lawn and towards my driveway. I walked outside and she was walking down the sidewalk at this point, wouldn’t look at me or look back despite knowing I was there. She was carrying what looked like either large envelopes or a package. I checked my Ring and it showed her walking from across the street where other elderly neighbors reside, and then onto my other neighbors as I described. I tried to share this with my community THREE times and got denied because apparently “suspicious behavior” isn’t a priority or necessity? This was the first time in a year that something happened that I felt I needed to share and by the time I was able to word it right to this apps satisfaction over 30 minutes or more had past. How is that helping keep the “community safe?” It’s denied within seconds based off of wording.. ridiculous and it’s truly a safety concern. At this point I really don’t trust this app or Ring whatsoever.

!!!!!LOOK!!!!!!!!! ,

Neighbors by ring

I Download is the neighbors my ring app on my Motorola stylus 5G back in July 2021 when my motorcycle got stolen The ab worked fine but at that time I did not have any type of ring I just used the app so I can find my motorcycle then in December 2022 I bought the doorbell the outside spotlight camera inside camera and the whole alarm system which was well over $700 went to add the ring to the neighborhood and lo and behold the app no longer work it had me in a Third World country in their ocean I have had multiple agents try to help even supposed to have had management help no one can seem to get the app to work first day tell me it was my phone then they tell me it was my cell phone provider so then I go out and get AT&T and get the brand new iPhone 13 max pro and lo and behold still does not work then they try to tell me it’s my Internet provider which everything else works the ring itself works just not the neighborhood app nobody can seem to find the problem and I’ve seen other reviews that had the same issue I’m having one also when I set my alarm or deactivate it it tells me that it’s six hours ahead of schedule for example if I set my alarm at 12 PM it alerts me and tells me the alarm has been set at 6 PM nobody seems to can change that either Just giving you guys a heads up

App Privacy

The developer, Ring.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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