I used Neon and requested a payout on [date Nov 12, 2025]. At the time, my balance was marked “pending review”, and the app was paused shortly after. I have still not received payment, and support has completely ignored my inquiries.This is extremely concerning because Neon encourages users to record calls for money — essentially asking people to work — but now my earnings are frozen with no explanation. Holding users’ payments without communication is unfair and may violate consumer protection laws.I urge Neon to process all pending payouts immediately and to be transparent with users about what is happening. Until then, I cannot recommend this app, and I caution anyone considering it to think carefully before investing their time.

I know times are hard right now but seriously, how gullible can you be..?? You know what you just did??? EVERYONE that has used this app? You agreed to the terms now you have money sitting there you can’t use and allll because they played you for a fool! Now, ALLLL your conversations will be recorded and who’s know if they will continue if you decide to delete the app. Hey I’m sure didn’t read the TOA, ofc not they know you won’t. If you are the type to read it then you wouldn’t be looking at this type of app. They just paid you a few measly bucks to invade your privacy and you happily and willingly gave it to them. I only downloaded this app just so I can leave this review not to use it (wouldn’t even dare to open the app) As a pc technician I have seen day in and day out how people just either fall for such nonsense or are willing to give away their privacy for money. Yetttt you hear people screaming from the rooftops “oh big brother is invading our privacy, we can’t let that happen. yet here are all of you handing it to them in a golden platter while they benefit on hearing your phones calls and even worse if people are using it to have their work calls being listened too, Unbelievable. Enjoy your few bucks because now theirs no telling if even deleting the app after agree to the terms, will stop them from listening. Smh. The things people do for money!!

After I made two calls one for 61 minutes and the other for 75 minutes, it showed that it was processing the money after my call after it process it says $27 was in my recent call amount but was not in my actual account so I’ll contact the customer service. They told me to uninstall the app log out and log back in once I logged out. I was not able to get back in and have not been able to get back in all day. I contacted customer service through email over three times today and have not got any real in Quebec besides a automatic email so I have $27 on my account. I can’t take out. They don’t have any number to contact and when I contact customer service through email it’s only sending me automated emails back and now it won’t let me log back in at all and it’s been all day they’re the ones told me to log out and once I did now I can’t log back in to even cash out my money

This app is a complete waste of time. I was referred by a friend who told me they pay you to talk. Once I joined the app crashed and they shut it down. Got $8 off them. Took almost a month and they got it back up and running but it’s even more glitched than before. Not to mention I referred some friends and still have not gotten any referral bonuses like they claim. It went from talk to anyone to now only people who have the app. My friends have the app and I talk to them quite alot and still only see $1.01 and I know I have talked to them more than to be paid that. It also messes with my cellular internet connection and that’s frustrating as well. Don’t waste your time, all you will get if you contact customer service is automated messages that are not helpful in the least. I’m seriously considering just deleting it because now they are shutting it down again. They have way to many problems with this app and not enough success.