NET-A-PORTER: Luxury Fashion

Name: NET-A-PORTER: Luxury Fashion
Rating: 4.9 (49257 reviews)
Author: THE NET-A-PORTER GROUP LIMITED

Shop women’s luxury fashion

Free

49K Ratings
Ages

4+
In-App Controls
Category

Shopping
Developer

THE NET-A-PORTER GROUP LIMITED
Language

EN
+ 7 More
Size

250.6
MB

THE BEST WAY TO SHOP WOMEN'S LUXURY CLOTHES, SHOES, ACCESSORIES AND MORE. The NET-A-PORTER app is the essential online style guide, offering the ultimate roundup of product and content. Download it now to: ENJOY OUR EXPERT CURATION - Shop clothes, bags, shoes, beauty, gifts, fine jewellery & watches, accessories and much more. - Discover the most coveted new collections from the world’s leading designer brands. - Explore the latest launches first with new arrivals now dropping five days a week, from Monday to Friday. STAY IN THE KNOW - Enable push notifications to receive alerts about exclusive collaborations, Sales and special promotions. - Scan to read and shop PORTER’s inspiring daily content. SHOP WITH EASE - Create and manage a wish list to keep track of all your favourite pieces. - View an automatically updated shopping bag and wish list across all your devices. - Browse our edits by category, designer, colour and size. - Enjoy express shipping worldwide, plus same-day service to London, New York and Hong Kong. - Our multi-lingual Customer Care and Personal Shopping teams are available for assistance 24/7, 7 days a week. SEEING STARS Some of the designers available on the app include: - Alaïa - Balmain - Bottega Veneta - Chloé - Christian Louboutin - Gucci - Isabel Marant - Jacquemus - Jimmy Choo - Khaite - Loewe - Loro Piana - McQueen - Saint Laurent - The Row - Toteme - Valentino Garavani - Zimmermann Exclusions apply: https://www.net-a-porter.com/content/help/brand-exclusions/ Terms and conditions: https://www.net-a-porter.com/content/help/terms-and-conditions/

Events

NEW SEASON
Wear to where?

RSVP in style – we have the ultimate looks for every event in your diary this season. Shop the event edit

Ratings & Reviews

4.9

out of 5

49K Ratings

I love this app!! Like Porn for Clothes/ Fashion Lovers
01/08/2019

I am a mom of many
The app has Everything you need!!! Everything from a beautiful bra to the upcoming season’s most trendiest trench and anything and everything in between! If you love clothes:You need this app!So easy to find beautiful clothes. I especially love when they have a sale. This is my go to for basic classic pieces, and special occasion pieces. I love the way they are styled- and that they show the model walking. I usually try to wait for a sale. I love this site for black tie, a trip, lounge wear, lingerie and high quality basics. I also use this app to gather ideas, then check out other sites to see if I can get a better deal.... or hit HM for the really trendy seasonal items...the bags, shoes, luggage, accessories are incredible too!! Oh, and wait until you see the denim, outerwear, and workout wear. Browsing the cosmetics/ hair /skincare section is like having a girlfriend recommend her favorite products. Every product works as promised. Download today! Most items are expensive but; I have to say it again: SALES are fabulous-if the prices are still too high—you’ll get ideas then go to NM Last Call, Nordstrom Rack, Forever21, H&M, or even Target- target is great especially for shoes and bags-and jewelry. I always get my money’s worth because the clothes are so high that they stay in style for at least 2 years (I live in the suburbs, lol). And the basics/ classics are such good quality that they last forever too! Down load right now, you’ll want to find me and hug me, you are going to love it!

Developer Response
Hi there, thank you for sharing your feedback. We’re glad to hear you enjoy shopping with us! If you need anything in future, just let our Customer Care Team know.
I love this app!! Like Porn for Clothes/ Fashion Lovers
01/08/2019

I am a mom of many

The app has Everything you need!!! Everything from a beautiful bra to the upcoming season’s most trendiest trench and anything and everything in between! If you love clothes:You need this app!So easy to find beautiful clothes. I especially love when they have a sale. This is my go to for basic classic pieces, and special occasion pieces. I love the way they are styled- and that they show the model walking. I usually try to wait for a sale. I love this site for black tie, a trip, lounge wear, lingerie and high quality basics. I also use this app to gather ideas, then check out other sites to see if I can get a better deal.... or hit HM for the really trendy seasonal items...the bags, shoes, luggage, accessories are incredible too!! Oh, and wait until you see the denim, outerwear, and workout wear. Browsing the cosmetics/ hair /skincare section is like having a girlfriend recommend her favorite products. Every product works as promised. Download today! Most items are expensive but; I have to say it again: SALES are fabulous-if the prices are still too high—you’ll get ideas then go to NM Last Call, Nordstrom Rack, Forever21, H&M, or even Target- target is great especially for shoes and bags-and jewelry. I always get my money’s worth because the clothes are so high that they stay in style for at least 2 years (I live in the suburbs, lol). And the basics/ classics are such good quality that they last forever too! Down load right now, you’ll want to find me and hug me, you are going to love it!
Developer Response 04/04/2019
Hi there, thank you for sharing your feedback. We’re glad to hear you enjoy shopping with us! If you need anything in future, just let our Customer Care Team know.
Your company struggles
11/09/2025

solufheg
Your Net-a-porter app times out and kicks me up after 15 minutes of usage. Payment times out and screen freezes any time you have promos and increased traffic. The pricing often is higher by 20% when shipped to Qatar than shopping tax fees in Europe. Yet, the import tax in Qatar is only 5%. In addition, yoox, your outlet company is a fraud. Better close it. You keep on adding old inventory at exaggerated prices. Your catalogue staff is terrible with no attention to description details and clear photos of item sides and back. Your management plays with prices changing it several times throughout the year. An item may cost 2005 more or less when re-listed. Stock is so old and often damaged, dirty, and often wrong size or items are sent. Last time I ordered nearly 2,000 Euro to Qatar through Rami Shinnawie account of my husband and without any notice, I could no longer return these old damaged and not fitting properly items at your expense. The shipping back to Italy of that big box was 400 Euro, so I decided to give the items away and NEVER shop with Yoox again ( I shopped with Yoox for 20 years first from USA and then when I moved to Qatar)

Developer Response
Hi solufheg,Sorry to hear about this. If possible, please share any videos or screenshots of any technical issues you are experiencing on the NAP iOS app to feedback@net-a-porter.com. I believe there is a YOOX app if you wish to share feedback about YOOX either through app store or their customer care team if more operational rather than app feedback. They have a different technical and business teams who may benefit from this feedback.Thanks,NET-A-PORTER
Your company struggles
11/09/2025

solufheg

Your Net-a-porter app times out and kicks me up after 15 minutes of usage. Payment times out and screen freezes any time you have promos and increased traffic. The pricing often is higher by 20% when shipped to Qatar than shopping tax fees in Europe. Yet, the import tax in Qatar is only 5%. In addition, yoox, your outlet company is a fraud. Better close it. You keep on adding old inventory at exaggerated prices. Your catalogue staff is terrible with no attention to description details and clear photos of item sides and back. Your management plays with prices changing it several times throughout the year. An item may cost 2005 more or less when re-listed. Stock is so old and often damaged, dirty, and often wrong size or items are sent. Last time I ordered nearly 2,000 Euro to Qatar through Rami Shinnawie account of my husband and without any notice, I could no longer return these old damaged and not fitting properly items at your expense. The shipping back to Italy of that big box was 400 Euro, so I decided to give the items away and NEVER shop with Yoox again ( I shopped with Yoox for 20 years first from USA and then when I moved to Qatar)
Developer Response 11/14/2025
Hi solufheg,Sorry to hear about this. If possible, please share any videos or screenshots of any technical issues you are experiencing on the NAP iOS app to feedback@net-a-porter.com. I believe there is a YOOX app if you wish to share feedback about YOOX either through app store or their customer care team if more operational rather than app feedback. They have a different technical and business teams who may benefit from this feedback.Thanks,NET-A-PORTER
Egregious customer service
12/30/2022

Appallingly awful
I purchased three items. Two of which were delivered in fine shape (bogner ski pant and tony sailor jacket). The one, Erin Snow ski pant, had a hole in them. It is clearly a manufacturer issue not a UPS carrier issue. The pants are stitched together quite cheaply for a $700 ski pant, which is why I declined the offer to have them exchanged. I initiated a return, sending in photos of the pant hole as well as proof of the tags that the pants were never worn. Promised I would get a refund, after numerous calls and emails into customer service, I’ve recently learned they are trying to blame UPS for the delivery and claim the return has timed out because it’s taken Net-a-porter over 6 weeks to conduct the investigation and process the claim. Not only is this atrocious customer service for a distributor selling high-end brands, it’s egregious that each time I ask to speak to a manager, there conveniently is no one available. I’m not only filing a claim with the better business bureau (an American association for consumer business compliance) but will also report this to UPS that the company was trying to claim the issue was with their carrier. Never shop here!!
Egregious customer service
12/30/2022

Appallingly awful

I purchased three items. Two of which were delivered in fine shape (bogner ski pant and tony sailor jacket). The one, Erin Snow ski pant, had a hole in them. It is clearly a manufacturer issue not a UPS carrier issue. The pants are stitched together quite cheaply for a $700 ski pant, which is why I declined the offer to have them exchanged. I initiated a return, sending in photos of the pant hole as well as proof of the tags that the pants were never worn. Promised I would get a refund, after numerous calls and emails into customer service, I’ve recently learned they are trying to blame UPS for the delivery and claim the return has timed out because it’s taken Net-a-porter over 6 weeks to conduct the investigation and process the claim. Not only is this atrocious customer service for a distributor selling high-end brands, it’s egregious that each time I ask to speak to a manager, there conveniently is no one available. I’m not only filing a claim with the better business bureau (an American association for consumer business compliance) but will also report this to UPS that the company was trying to claim the issue was with their carrier. Never shop here!!
A real luxury retailer
05/30/2025

Racheljenna
I recently ordered a YSL bag from this app-I considered this risky as I’ve never shopped here before and didn’t know their quality control. Not only was the bag in perfect condition (as it should be for the price), it was packaged carefully and immaculately, complete with Saint Laurent dust bag/ gift box/tissue paper inside/around delicate parts. I do not buy a luxury bag that often, but when I do, if there is even the tiniest smudge it is going straight back. They definitely gained my business and clearly care about what they produce.

Developer Response
Thank you for this feedback. It is important to give luxury items and our customers the due care and attention they deserve. We have some fantastic private sales for different segments coming soon. Stay tuned.
A real luxury retailer
05/30/2025

Racheljenna

I recently ordered a YSL bag from this app-I considered this risky as I’ve never shopped here before and didn’t know their quality control. Not only was the bag in perfect condition (as it should be for the price), it was packaged carefully and immaculately, complete with Saint Laurent dust bag/ gift box/tissue paper inside/around delicate parts. I do not buy a luxury bag that often, but when I do, if there is even the tiniest smudge it is going straight back. They definitely gained my business and clearly care about what they produce.
Developer Response 06/24/2025
Thank you for this feedback. It is important to give luxury items and our customers the due care and attention they deserve. We have some fantastic private sales for different segments coming soon. Stay tuned.

Welcome to the latest version of our app! We've fixed some bugs and introduced some performance improvements to make navigating our app smoother than ever before. Download now and discover how effortless shopping can truly be!

Version 2026.3.0 Mar 19

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Accessibility

Information

Seller: THE NET-A-PORTER GROUP LIMITED
Size: 250.6 MB
Category: Shopping
Compatibility: Requires iOS 18.0 or later.

iPhone
Requires iOS 18.0 or later.

iPad
Requires iPadOS 18.0 or later.

Apple Vision
Requires visionOS 2.0 or later.
Languages: English and 7 more

English, Arabic, French, German, Italian, Japanese, Korean, Simplified Chinese
Age Rating: 4+

4+

This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance

Developer Website

Privacy Policy

Supports

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Events

Wear to where?

Ratings & Reviews

I love this app!! Like Porn for Clothes/ Fashion Lovers

Your company struggles

Egregious customer service

A real luxury retailer

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

More by THE NET-A-PORTER GROUP LIMITED

THE OUTNET: Luxury for less

MR PORTER: Shop men’s fashion

You Might Also Like

Mytheresa: Shop Luxury Brands

Shopbop

Moda Operandi | Luxury Fashion

FWRD

24S: Luxury Fashion Designers

YOOX

LUISAVIAROMA: Elevated Fashion

Sezane Fashion & Leather Goods

CETTIRE

Neiman Marcus | Luxury Fashion