NET-A-PORTER: Luxury Fashion 4+

Shop women’s luxury fashion

THE NET-A-PORTER GROUP LIMITED

    • 4.9 • 44.4K Ratings
    • Free

Description

THE BEST WAY TO SHOP WOMEN'S LUXURY CLOTHES, SHOES, ACCESSORIES AND MORE.

The NET-A-PORTER app is the essential online style guide, offering the ultimate roundup of product and content. Download it now to:

ENJOY OUR EXPERT CURATION
- Shop clothes, bags, shoes, beauty, gifts, fine jewellery & watches, accessories and much more.
- Discover the most coveted new collections from the world’s leading designer brands.
- Explore the latest launches first with new arrivals now dropping five days a week, from Monday to Friday.

STAY IN THE KNOW
- Enable push notifications to receive alerts about exclusive collaborations, Sales and special promotions.
- Scan to read and shop PORTER’s inspiring daily content.

SHOP WITH EASE
- Create and manage a wish list to keep track of all your favourite pieces.
- View an automatically updated shopping bag and wish list across all your devices.
- Browse our edits by category, designer, colour and size.
- Enjoy express shipping worldwide, plus same-day service to London, New York and Hong Kong.
- Our multi-lingual Customer Care and Personal Shopping teams are available for assistance 24/7, 7 days a week.

SEEING STARS
Some of the designers available on the app include:
- Alaïa
- Alexander McQueen
- Balmain
- Bottega Veneta
- Chloé
- Christian Louboutin
- Gucci
- Isabel Marant
- Jacquemus
- Jimmy Choo
- Khaite
- Loewe
- Loro Piana
- Mach & Mach
- Saint Laurent
- The Row
- Valentino
- Zimmermann

What’s New

Version 2024.9.1

Performance improvements and bug fixes.

Ratings and Reviews

4.9 out of 5
44.4K Ratings

44.4K Ratings

The Detalist ,

So far very good!

I’ve read so very unsatisfactory reviews and I was reluctant to purchase but I must say my first purchase was excellent! My item came so fast and packed professionally! I got exactly what I ordered. I was so impressed that now I feel extremely confident in purchasing from net a porter anytime! Also the chat feature was nice too…person came right on within seconds and the help was clear and seamless. I’ll make a review on the returns process next….again…so far very good!

solufheg ,

Your company struggles

Your Net-a-porter app times out and kicks me up after 15 minutes of usage. Payment times out and screen freezes any time you have promos and increased traffic. The pricing often is higher by 20% when shipped to Qatar than shopping tax fees in Europe. Yet, the import tax in Qatar is only 5%.

In addition, yoox, your outlet company is a fraud. Better close it. You keep on adding old inventory at exaggerated prices. Your catalogue staff is terrible with no attention to description details and clear photos of item sides and back. Your management plays with prices changing it several times throughout the year. An item may cost 2005 more or less when re-listed. Stock is so old and often damaged, dirty, and often wrong size or items are sent. Last time I ordered nearly 2,000 Euro to Qatar through Rami Shinnawie account of my husband and without any notice, I could no longer return these old damaged and not fitting properly items at your expense. The shipping back to Italy of that big box was 400 Euro, so I decided to give the items away and NEVER shop with Yoox again ( I shopped with Yoox for 20 years first from USA and then when I moved to Qatar)

Appallingly awful ,

Egregious customer service

I purchased three items. Two of which were delivered in fine shape (bogner ski pant and tony sailor jacket). The one, Erin Snow ski pant, had a hole in them. It is clearly a manufacturer issue not a UPS carrier issue. The pants are stitched together quite cheaply for a $700 ski pant, which is why I declined the offer to have them exchanged. I initiated a return, sending in photos of the pant hole as well as proof of the tags that the pants were never worn. Promised I would get a refund, after numerous calls and emails into customer service, I’ve recently learned they are trying to blame UPS for the delivery and claim the return has timed out because it’s taken Net-a-porter over 6 weeks to conduct the investigation and process the claim. Not only is this atrocious customer service for a distributor selling high-end brands, it’s egregious that each time I ask to speak to a manager, there conveniently is no one available. I’m not only filing a claim with the better business bureau (an American association for consumer business compliance) but will also report this to UPS that the company was trying to claim the issue was with their carrier. Never shop here!!

Events

App Privacy

The developer, THE NET-A-PORTER GROUP LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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