With the Netspend Prepaid Card, you’re in charge.
Features like direct deposit offer a convenient way to add money to your Card Account and get paid up to 2 days faster.³ Use your card anywhere Visa® debit cards or Debit Mastercard® is accepted. And with the Netspend Mobile App⁶ you can manage your account wherever you go. You’ll be able to do things like:
• Load checks directly to your Card Account—just by taking a few pictures.⁴
• Check your Card Account balance and transaction history.
• Send money to friends and family.
• Find no cost reload locations.²
With the Mobile App⁶ it’s all at your fingertips.
1 ID verification required. We will ask for your name, address, date of birth, and your government ID number. We may also ask to see your driver’s license or other identifying information. Card use restrictions may apply. See netspend.com or card order page for details. Residents of Vermont are ineligible to open a card account.
2 While this feature is available at no cost, certain other transaction fees and costs, terms and conditions are associated with the use of this Card. See the Cardholder Agreement.
3 Faster funding claim is based on a comparison of our policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.
5 Fees for bank transfers are determined by the transferor’s bank and may be charged to the transferor’s bank account by the service provider or originating bank. No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; a $4.95 Account-to-Account Transfer Fee-CS Agent applies.
6 Netspend does not charge for this service, but your wireless carrier may charge for messages or data.
The Netspend Visa Prepaid Card is issued by Axos Bank®, The Bancorp Bank, MetaBank®, and Republic Bank & Trust Company, pursuant to a license from Visa U.S.A. Inc. The Netspend Prepaid Mastercard is issued by Axos Bank, The Bancorp Bank, MetaBank, and Republic Bank & Trust Company pursuant to license by Mastercard International Incorporated. Axos Bank, The Bancorp Bank, MetaBank, and Republic Bank & Trust Company; Members FDIC. Please see back of your Card for its issuing bank. Netspend, a TSYS® Company, is a registered agent of Axos Bank, The Bancorp Bank, MetaBank, and Republic Bank & Trust Company. The Netspend Visa Prepaid Card may be used everywhere Visa debit cards are accepted. The Netspend Prepaid Mastercard may be used everywhere Debit Mastercard is accepted. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Use of the Card Account is subject to activation, ID verification, and funds availability. Transaction fees, terms and conditions apply to the use and reloading of the Card Account. See Cardholder Agreement for details.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Bug fixes and enhancements
Ratings and Reviews
I am so hurt
Currently I am on the phone with customer service and I feel so violated as trying to be a calm respectful individual. This lady put me on hold and then never came back. I called again and it went to her again. She knew what I was talking about and everything. She proceeded to break down all the details up until they never refunded me my overdraft fee. Then she started constantly talking over me and being nonchalantly rude and condescending. I am currently wrongly overcharged 45 almost $50 and she is consistently talk over me and trying to argue a wrong point about the over draft service. And now they technically have a wrong charge on my account and not trying ratify the situation correctly. I politely asked for a manager but this is the same lady who put me on hold and never came back. She took me off hold and just held the phone with silence until I had to eventually just hang up. Now she is supposed to had transferred the card to a supervisor. She is still overly talking being mean saying they are going to say the same thing when suddenly the phone clicked and now I am on hold. I’m still on hold. I think they are scamming money and don’t want the complaints to interfere with their left-handed ways. This is not cool and it it’s king up a lot of my time. My trust is beyond filtrated at this point. Now I have to change all my direct deposits to them because I can’t afford the be ripped of like that.
Developer Response ,
We're sorry to hear about your experience. For assistance, please email email@example.com.
Thank you for rating our mobile app,
Warning! Do NOT bank here!!!
Believe me, if I could give minus stars I absolutely would. I’ve been a customer for over 8yrs, and rather enjoyed having an account with them. But recently, I tried to dispute two transactions on my account that ended up being fraudulent and instead of helping me, they denied the disputes and permanently closed my account, with no notification. On top of all this, they permanently banned me from opening another account with them ever. When I attempted to get answers on two separate occasions, nobody could tell me why. I kept being told I would hear back within 24hrs from their fraud department. But never did. I did nothing suspicious. I did nothing fraudulent. I reached out to my bank for help, and they double victimized me. Why would I EVER want to open another account with a bank who treats their long term customers like this? Absolutely abhorrent behavior and customer service. I HIGHLY recommend NEVER trusting this bank with your money.
**UPDATE after response from dev**:
After over 4 attempts now taking hours out of my day to call, get put in hold multiple times and get answers with the promise of having a response with an answer within 24 hrs time but left with no response, you expect me to email YOU to solve this?? Is giving an honest review of your company what it takes to get a serious response from this bank? Boy, this really is 2020 huh..
Developer Response ,
We are sorry to hear this. To speak with us about your experience, please email firstname.lastname@example.org.
Couldn’t scan check then couldn’t find a location open today!!!
I have tried to scan my check and it keeps taking me to a screen that says Ingo at the top and explains process, you can’t get out of that screen and I’ve called Ingo customer service and Netspend and they keep throwing me back to each other and it let me scan a check last month. It did this before snd then fixed itself and this has been weeks so now I’m going to have to leave work to cash check and deposit it on card. I’m gonna cancel this as soon as I get my Venmo card in mail. So I decided to give them one more chance so I looked online to see what time the closest location opened and it gave time and I drove there today and location is closed for good (which didn’t say online) so I look up another one so I drive there and no one was there to open, lights out and door locked, it gave hours on door and I showed up 3 hours after they were supposed to be open. I have decided not to do business with this company anymore it’s too much of a headache. I not only wasted gas in my car but i wasted my whole lunch break and didn’t eat. It’s a shame because I’ve been doing business with them for many years.
Developer Response ,
We're sorry to hear that! Please email us at email@example.com with details about the issue, your device, and app version so that we can research it further.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- NETSPEND CORPORATION
- 33.2 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2021 Netspend Corporation. All rights reserved worldwide. All other trademarks and service marks belong to their owners.
Get all of your passes, tickets, cards, and more in one place.