With the Netspend Prepaid Card, you’re in charge.
Features like direct deposit offer a convenient way to add money to your Card Account and get paid up to 2 days faster.³ Use your card anywhere Visa® debit cards or Debit Mastercard® is accepted. And with the Netspend Mobile App⁶ you can manage your account wherever you go. You’ll be able to do things like:
• Load checks directly to your Card Account—just by taking a few pictures.⁴
• Check your Card Account balance and transaction history.
• Send money to friends and family.
• Find no cost reload locations.²
With the Mobile App⁶ it’s all at your fingertips.
1 ID verification required. We will ask for your name, address, date of birth, and your government ID number. We may also ask to see your driver’s license or other identifying information. Card use restrictions may apply. See netspend.com or card order page for details. Residents of Vermont are ineligible to open a card account.
2 While this feature is available at no cost, certain other transaction fees and costs, terms and conditions are associated with the use of this Card. See the Cardholder Agreement.
3 Faster funding claim is based on a comparison of our policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.
5 Fees for bank transfers are determined by the transferor’s bank and may be charged to the transferor’s bank account by the service provider or originating bank. No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; a $4.95 Account-to-Account Transfer Fee-CS Agent applies.
6 Netspend does not charge for this service, but your wireless carrier may charge for messages or data.
The Netspend Visa Prepaid Card is issued by Axos Bank®, The Bancorp Bank, MetaBank®, and Republic Bank & Trust Company, pursuant to a license from Visa U.S.A. Inc. The Netspend Prepaid Mastercard is issued by Axos Bank, The Bancorp Bank, MetaBank, and Republic Bank & Trust Company pursuant to license by Mastercard International Incorporated. Axos Bank, The Bancorp Bank, MetaBank, and Republic Bank & Trust Company; Members FDIC. Please see back of your Card for its issuing bank. Netspend, a TSYS® Company, is a registered agent of Axos Bank, The Bancorp Bank, MetaBank, and Republic Bank & Trust Company. The Netspend Visa Prepaid Card may be used everywhere Visa debit cards are accepted. The Netspend Prepaid Mastercard may be used everywhere Debit Mastercard is accepted. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Use of the Card Account is subject to activation, ID verification, and funds availability. Transaction fees, terms and conditions apply to the use and reloading of the Card Account. See Cardholder Agreement for details.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Bug fixes and enhancements
Ratings and ReviewsSee All
Mobile Check Load Not An Available Feature
I saw the mobile check load button and icon appear and then disappear when I’d click on it when I had my temporary card. I figured when I got my permanent card it would be a feature available to me.
No, it is not.
I had issues logging in after I activated my permanent card, too. I requested my password be changed but received the emails days later and expired. I couldn’t login until I finally finally had time to call the phone number.
I got email marketing campaigns in my inbox advertising the new mobile check load feature, saying to download the latest version of the app to access it. I have the latest version. No updates available.
So when I finally got access to my online account, and still couldnt/can’t use mobile check load, I sent a secure message and was told that I don’t have the kind of card that has that feature and that it has nothing to do with personal finance history?
What is going on? And my card stopped working at Starbucks (all Starbucks locations but works everywhere else) when I activated the 10% cash back reward for using the card there?
I don’t get answers to my actual questions, just generic stuff from the faq that answers nothing.
I really hope someone steps in and gives me a real answer. So far the folks helping are sending me templates and copy/pasted passages from the faq that aren’t relevant.
Warning! Do NOT bank here!!!
Believe me, if I could give minus stars I absolutely would. I’ve been a customer for over 8yrs, and rather enjoyed having an account with them. But recently, I tried to dispute two transactions on my account that ended up being fraudulent and instead of helping me, they denied the disputes and permanently closed my account, with no notification. On top of all this, they permanently banned me from opening another account with them ever. When I attempted to get answers on two separate occasions, nobody could tell me why. I kept being told I would hear back within 24hrs from their fraud department. But never did. I did nothing suspicious. I did nothing fraudulent. I reached out to my bank for help, and they double victimized me. Why would I EVER want to open another account with a bank who treats their long term customers like this? Absolutely abhorrent behavior and customer service. I HIGHLY recommend NEVER trusting this bank with your money.
**UPDATE after response from dev**:
After over 4 attempts now taking hours out of my day to call, get put in hold multiple times and get answers with the promise of having a response with an answer within 24 hrs time but left with no response, you expect me to email YOU to solve this?? Is giving an honest review of your company what it takes to get a serious response from this bank? Boy, this really is 2020 huh..
Developer Response ,
We are sorry to hear this. To speak with us about your experience, please email firstname.lastname@example.org.
I absolutely love Netspend, I work for the University of Arkansas and I started when I was 16, I used a pay card by them for a while, until it expired. They graciously sent me another official Netspend card once I turned 18. I activated it once my pay card expired and downloaded the app. The user interface is very mobile friendly and easy to use. I don’t use the mobile check load cause ya know, direct deposit is the way to go these days. But I’ve used everything else in the app. Payback rewards is a cool little way to save a little money, it’s easy to load and send money, easy to view transactions, and most of all, you can start a savings account! Which is something I’ve always wanted to do ever since I started getting paid. Also, customer service is very helpful and friendly. Netspend is a great Mastercard bank, and I’ll be continuing to use their card for a long time, the only thing I’d ask for is for prepaid cards to be accepted everywhere just like an average debit card from an bank such as Bank of America, or CHASE. I recommend this online bank for any young people just getting started.
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With Family Sharing set up, up to six family members can use this app.