Shop the gear you want, enhance your workouts and earn rewards with the NB app.
• Shop anywhere, anytime for New Balance gear
• Earn and redeem points with myNB Rewards
• Get push notifications about the latest and greatest products
• Check out quickly and easily with Apple Pay
• Track workouts with your NB RunIQ smartwatch
general bug fixes and improvements
Ratings and Reviews
Minor Bugs That Need to be Fixed
Not sure what is wrong with the current version of the app but it has weird problems. When I went to use the Apple Pay feature, it froze and just had a circle turning and refreshing repeatedly, never stopping. After exiting out of my order, I just added the shoes to the bag, and at one point it led me to a blank page. I gave up and just got on my laptop. This was a slight inconvenience for me and possibly for others — which can potentially cost you some sales. Luckily I really want a specific NB shoe. Besides these issues, the app is decently simple to use, clean look.
Poor compared to other Tier 1 competitor apps
My biggest problem with this app is that it doesn’t provide any information/details on the product (description, weight, drop for shoes, product highlights, etc.) On the website, most products have this information either in the quickview or once you go to the product page. Not sure why the app is different. I never purchase items solely based on a picture. I can find this information in the Nike, Adidas and UnderArmour apps and this seems to be necessary and basic information that should already be in the NB app. You can have a nice visual design and navigation, but if you can’t provide me information about the products you want me to purchase, I will not be purchasing. Hopefully someone will notice this huge deficiency soon and make the necessary corrections quickly. Not sure how you expect to compete with the other brands without this.
I agree with other comments, it provides no info on upcoming gear drops, out of stock items that may restock with dates, no waiting lists or “contact me when...” type options. But, i also hate that i cant just shop “shoes” i have to pick “male” or “female” it feels antiquated-i mean a “shop all” function is basic coding...basically it needs some more attention-ppl shop online more than in stores because all options are available in all sizes and you arent being forced to pick from a curated look of the season like you do in a shop-up the ante on here, its the first site i feel i get less options than on the streets. I love NB and i need those OMN1s (the klaw lol) when they restock!!!!!!
- New Balance Athletics, Inc.
- 207.8 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- Rated 4+
- © New Balance
With Family Sharing set up, up to six family members can use this app.