The New ShopRite App is updated regularly so we can make it even easier for you to shop for groceries. In this version we've added a My Last Order shopping list to the "My ShopRite" page, updated orders in progress to display in My Orders, and added "search nearby stores" for items in a shopping list that are not available in that store. Plus fixed some minor bugs and made general updates to improve your experience.
Ratings and Reviews
Ap is frustrating
I use this ap Almost every week. The service from ShopRite is great but this ap is super fustrating!
It’s slow. It doesn’t load right. The filters don’t work. You can’t reserve or even see any home delivery / pick up times availability until your ready to check out which on the website you can see at the start.
And check out never saves my information. I have to I put it in each time. At payment it gives options that dont work like chase pay which only works on the website. And even then it’s super slow and no indication If the order is working or going or invalid it just hangs on the same screen a whole long time.
It is much better then before with the coupons and ability to see what’s available to clip once items are in the cart.
Developer Response ,
Sorry you're having trouble with the app. We are currently undergoing maintenance and the app and website will be back up and running this afternoon. Please make sure you update to the latest version once its ready. If you're still having trouble, please contact our customer care team at 1-800-ShopRite. Thanks!
Bad app - don’t get it
As others have mentioned, there were problems in registering the account. Finally did through internet rather than app and after several attempts managed to log in. But then couldn’t add anything to the grocery list. It kept failing. I tried to set up lists. That would work either. I then looked at the ratings / reviews others left (should have done that before I got the app) and saw that many other people were having the same problems. Looks like tech replies to the comments but it doesn’t look like anything actually gets fixed.
You know what does work? Wegmans App! I’m going back to that it’s a nicer store anyway. Just a little farther away.
Update: I finally got feedback from the developer today, September 19. Although I’m appreciative that they did reply, it took quite a while. So long in fact that I had to go back and look at what I wrote here months ago. The response from the developer was to update the app as the new version may have fixed the bugs. I’m not really interested at this point. I deleted it after my original review post.
Developer Response ,
We're sorry that the performance hasn't been up to the level you've expected of us. Please update your app since the issues may have been fixed. We would like to better understand the trouble you are having with the mobile app. Please email us at Mobile_Support@wakefern.com with your phone number, email, device model, and iOS version so we can further assist you. Thank you!
Nice to have a delivery service but unfortunately there is always mistakes in the products they send which are different from those I ordered, as well as amounts in that I would order one product and receive more than I ordered. There were times when I would get less and not more. Ordering a half a pound of grapes but receiving a quarter pound witch amounts to nothing more than a few grapes.
Apparently, when they updated their entire site or year or so ago, it was filled with way too many glitches which was causing these mistakes. Though it’s gotten better, it’s still very faulty
The women and men who work in the delivery department are very helpful and courteous so it’s a shame I have to give this honest review which is far from positive but there is no way I can give an exact figure of how much money I threw away by receiving the wrong product which though it may be five or six dollars, rather than exchange it I just dump it due to time restraints which I would consider those mistakes for worse then the ones I wrote about first.
Having never enjoyed food shopping, I continue to still use their delivery service, But slowly have change my shopping habits and now use their delivery service a whole lot less.
I have to say that since they in large the store, there fish department and they’re fresh meat department and deli, was not offering The same quality as they had for so many years prior to the expansion.
Developer Response ,
Thanks for the feedback. Please share the store and order information with the 1-800-ShopRite customer care team and they will be happy to address with store management. If you have any app specific feedback, we'd love to hear from you at email@example.com.
- Wakefern Food Corporation
- 118.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 17+ for the following:
- Unrestricted Web Access
- © 2019 Wakefern Food Corp.
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