Ask questions. Find Answers. Request Services. Newton MA 311 allows residents and business owners an avenue to get answers, report problems, and stay connected with Newton.

What’s New

Version 19.3

Enhanced features.

Ratings and Reviews

1.5 out of 5
6 Ratings

6 Ratings

Ironman & now-sprint-tri-man ,

Great Responders, Terrible Navigation

I report potholes all the time with this. And the latest version was improved by placing frequently reported categories up top, and the “map” function now tries to helpfully enter an address automatically. Unfortunately it’s a different address from where one sets the pointer; a glitch I hope they can fix!

ReaderGeek ,

Extremely poor quality full of bugs

These municipal service apps are a great idea. Sadly, this is the worst I’ve seen. I urge the City to dump this provider and start over. There are several credible successful vendors out there. Citizens, struggle with this if you must, but tell the
City to dump this app and get a good one.

hbk2369 ,


Low quality app. Links in the app don’t even work.

App Privacy

The developer, City of Newton, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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