nextbike 4+

nextbike

    • 4.1 • 585 Ratings
    • Free

Screenshots

Description

Forgot your bike, miss the bus, flat tire? Find a nextbike near you with the nextbike app and start cycling right away - available at any hour and with just a few easy steps.

To hire a bike, simply select it, scan the QR code or enter the bike number - then off you go! You can return the bike at one of our stations or anywhere in the Flexzone. Our app provides you with everything you need at a glance. You can easily find the right return location with the map function or manage your customer account. You can also use the app to redeem vouchers, discover news, give feedback, or contact our customer service.

With your account, you can use nextbikes in over 300 locations throughout Europe including KVB-Rad in Cologne, WienMobil Rad in Vienna, Stadtrad Innsbruck, Styr & Ställ in Götheburg, nextbike Berlin, and many more. You can see whether your city is included using the map function in the app or find all the cities with a nextbike system on our website at www.nextbike.de.

What’s New

Version v4.10.3

The nextbike app is regularly updated by us. Our goal is to improve the app continuously and to provide you with an optimal user experience. In this update we have therefore made the following changes:
- Add Albanian translation
- Fix subtitle on station sheet
- Fix app intent translation
- Fix LiveActivity icon
- Improve Braze integration
Do you like our app? Rate us, please! Your feedback makes the difference and helps our developers to improve the app continuously.

Ratings and Reviews

4.1 out of 5
585 Ratings

585 Ratings

KMGUAM ,

Great bike but the tires were low & App malfunctioned

I tried to rent two bicycles on my app but it kept saying “error.” I should have been able to rent four at a time but it wouldn’t let me rent even two. So I rented just 1 bike. My partner had to stand on the street and download an app on his phone. This wasted 15 minutes while it downloaded. And then even with his App his bike wouldn’t release. So we walked to the pier to go try other bikes. 30 minutes later he had a bike but I wasted the time just standing around and had to pay for it.

The bikes were filthy and tires flat but we made it work as we wanted to go to the beach.

Developer Response ,

Hey, thanks for your feedback! We are sorry that this did not work out for you. Please call your local nextbike customer support hotline accessible in the app in case of any problem with the rental. We will take care and help you. Best, your nextbike team

Mag ores ,

Glad I chose e-bike!

The e-bike was the perfect thing to take a self-guided tour of the many Jewish and Polish monuments that dot the city. I wanted something that would let me feel the distance between them without getting tired, and this was perfect. Using the e-power is seamless, it just makes it easier to ride - you don’t press any extra buttons. My battery lasted the entire time: I started with 66% and ended well above 50%. Good thing I had the e-bike for riding uphill on cobblestone in the old city… Bike and seat stayed comfortable the whole time, and the chain and gears never slipped.
This app was excellent, fast to download, register, and go. It was easy to return the bike too. I ended my day in a completely different spot from where I started, and I didn’t even have to try to find a parking spot, it was just right there. Two guys were even there with a van to load up bikes that needed charging. Great service top to bottom.

Developer Response ,

Hey,

Thank you for your fantastic feedback. We're really happy that you like our bikes and our app and that you had an amazing day with one of our e-bikes.

Here's to many more journeys together,
Best regards, your nextbike team

rmf1975 ,

Mostly works but one note of caution

I was mostly happy with this app and it allowed us to use bikes all over Berlin on a recent vacation. BUT, I would recommend against using the park feature if you’re stopping somewhere for a break and leaving the bikes unattended. It is not difficult for others to unlock the bikes and take them and ride them while you’re being charged. Our bikes were taken while locked and parked and the extremely rude and unhelpful customer service accused us of having left them unlocked; she then hung up on me after I asked to speak to a manager (how does their app not see that the bikes were parked and locked?). Afterward, I saw we were instantly charged €25 per bike. I will dispute this charge with my credit card company but that seems to be my only recourse. Also, I would encourage you to stop the rental each time you stop and leave your bikes, parking and locking them means nothing. It’s usually easy enough to find new bikes if needed. Again, mostly happy but the app needs work or it’s easily hacked, I don’t know.

App Privacy

The developer, nextbike, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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