Through the Patient Portal Web Shortcut from NextGen Healthcare, you can communicate with your doctor, access medical records and test results, and request appointments and medication refills.

When you use the Patient Portal Web Shortcut, you can communicate with your physician to stay on track with your care plans, monitor and share your health information, and request refills from within the app.

Manage your and your family’s medical information from your smartphone or tablet: "Family care" functionality allows you to access patient portal record for your child or parent.

Send and receive secure messages, see test and lab results online, ask questions, and get appointment reminders.

What’s New

Version 1.0

This app has been updated by Apple to use the latest Apple signing certificate.

Ratings and Reviews

1.4 out of 5
207 Ratings

207 Ratings

hop6195 ,

Severely inadequate

I have three total healthcare provider networks. Two of them utilize MyChart, one of which has taken things to the next level and has commissioned their own application to include multi-factor authentication (MFA) and an intuitive interface. This application is like something from year 2004. It’s graphical design and logic is questionably poor. It definitely concerns me since this is a healthcare application with access to data records. With all the data breaches, especially those affecting health care, This application concerns me. The lack of functions and questionable security have me thinking it’s time to look for another provider. And that is unfortunate because the doctor is excellent. Bottom line is, it’s 2021 and I can’t share data from the Doctor on this application with any of my other physicians. I can’t recommend this app. If I could I would give is a negative star for lack of MFA alone.

damannoonesees ,

I would give it negative stars

This app is terrible. It is the most complicated design I have ever encountered, and it has the least amount of information of any patient portal I have ever used. This is the opposite of what a patient portal should be. It is frustrating to have a login and absolutely nothing worthwhile to look at. It can’t even send you a notification properly. When you click on inbox with notifications, it lets you click on the notification then it takes you to your whole medical record. You then click through every tab, which has nothing in it. After you have spent 5 minutes clicking through everything, you walk away wondering what the notification even was. I am deleting the app. They wasted money on this app. The developers should give them their money back. My real rating is -5stars.

sleepyclowns ,

Mobile Portal Terrible!

Why bother? I just started going to a community medical office that uses this platform for their portal. I was surprised to find such a poor overall design. There’s no excuse for it especially with how far technology has come today. The developers haven’t even gone as far as to update the app for the newer iPhones that fill the whole screen. The text size is way too big and overall the app itself is slow and clunky like an old car. Get it together! If only the office used my chart instead, it’s phenomenal and this company has a lot to learn from the markers of MyChart.

App Privacy

The developer, NextGen Healthcare, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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