Through the Patient Portal Web Shortcut from NextGen Healthcare, you can communicate with your doctor, access medical records and test results, and request appointments and medication refills.

When you use the Patient Portal Web Shortcut, you can communicate with your physician to stay on track with your care plans, monitor and share your health information, and request refills from within the app.

Manage your and your family’s medical information from your smartphone or tablet: "Family care" functionality allows you to access patient portal record for your child or parent.

Send and receive secure messages, see test and lab results online, ask questions, and get appointment reminders.

Ratings and Reviews

1.4 out of 5
176 Ratings

176 Ratings

Jerseygirl49 ,

Bad portal design

Whether on laptop or mobile.
Ok for communicating with dr office, but not too user friendly vs other patient portal sites I’ve accessed. Most times need to ‘request health record’ for current update. (That label ‘record’ is misleading vs ‘update’. ) Which I’ve requested 3 times in past week and nothing yet. One would think it would access server and ..
wha la ? Update automatically? Results have shown ‘unknown’ from one link, accessed from another. Dates jump from 2016 back to 2014 back to 2017 and back to 2014 ... quite frustrating to navigate. Any filters?
Frustrating overall. Cannot on the site find a contact to voice opinion/question. A manual. Yep, there’s that for ‘help’. No bodies apparently. One would think they’d want to improve product. But hey... no complaints no problems?
And the online contact at the medical center ? Only if non portal questions. If portal issues points to doctor office. I think they may have more important things going on. Like patients. One star only for email. All else I need to call anyway.

damannoonesees ,

I would give it negative stars

This app is terrible. It is the most complicated design I have ever encountered, and it has the least amount of information of any patient portal I have ever used. This is the opposite of what a patient portal should be. It is frustrating to have a login and absolutely nothing worthwhile to look at. It can’t even send you a notification properly. When you click on inbox with notifications, it lets you click on the notification then it takes you to your whole medical record. You then click through every tab, which has nothing in it. After you have spent 5 minutes clicking through everything, you walk away wondering what the notification even was. I am deleting the app. They wasted money on this app. The developers should give them their money back. My real rating is -5stars.

sleepyclowns ,

Mobile Portal Terrible!

Why bother? I just started going to a community medical office that uses this platform for their portal. I was surprised to find such a poor overall design. There’s no excuse for it especially with how far technology has come today. The developers haven’t even gone as far as to update the app for the newer iPhones that fill the whole screen. The text size is way too big and overall the app itself is slow and clunky like an old car. Get it together! If only the office used my chart instead, it’s phenomenal and this company has a lot to learn from the markers of MyChart.

App Privacy

The developer, NextGen Healthcare, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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