NextMark Credit Union 4+

Fairfax County FCU

    • 4.4 • 256 Ratings
    • Free

Screenshots

Description

Welcome to NextMark Mobile Banking. Explore your possible by managing your finances from everywhere at any time in a safe and secure manner.

Key features include:

• Login with touch ID and facial recognition
• Review transactions & account history
• Make Loan Payments
• Pay bills & deposit checks
• Transfer money between internal and external accounts
• Make real time money transfer with NextMark Pay
• Set Up balance and activity alerts
• View credit card balances, make payments and set up travel alerts
• Find your nearest NextMark branch or ATM

Questions? We’ve got answers. Call us at 703-218-9900.

What’s New

Version 6.1.5900

Feature enhancements and bug fixes

Ratings and Reviews

4.4 out of 5
256 Ratings

256 Ratings

LMM22811 ,

Best Banking App

Overall I have been with this bank for I believe 3 years now and I must say they are very understanding of their customers. They treat you on a personal level with your questions or concerns and not to mention they have low interests rates in their loans! Glad I joined this bank! Thank you

Umaña’s ,

Your app is frustrating

To whom this may concern - I have several online banking account, this is the most frustrating account. Ever since you changed to NextMart things from my opinion have gone down hill.

I’m still trying to get my ex-wife removed from the account I created after our divorce, we separated back in 2019 and for some reason she still shows up on my Zelle as a point of contact. Both phone number and email address.

Furthermore, this is the third time the app signed me out and completely unregister my device. I have the passcode and Face ID set up so I don’t have to remember the password, each time your app removes me or on registers me I have to go through this whole process to set everything up again. I don’t have to do that with any of my other online banking apps.

Chana1818 ,

Some of the user interface coding needs to be corrected

Mobile check deposits are unavailable, and the camera settings aren’t even available on Apple iPhone 6S. They don’t appear on the phone at all.

Both in the app and on the website, the external (verified) accounts are not synced and the balances haven’t been updated in 2 years. I’ve called customer service at least 5 times over the past year and a half about this and it’s never been corrected.

The bank doesn’t notify you if you have an unusual transaction, but then locks your card for $5-20 for a donation or charge online when there is regular activity. These are ongoing problems that the bank has never even attempted to address or follow up on—for years. Now the app is not allowing mobile deposits either.

App Privacy

The developer, Fairfax County FCU, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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