NFL 4+

Very frustrated with this App’s inability to function. It freezes, fails to load, takes a very long time to load, and doesn’t always stick to the settings (e.g. sometimes shows scores despite being set to not show them). First time I’ve ever rated an app this low and the first time I’ve written a review to complain about an app. Hoping more 1 stars will prompt improvements, particularly for those who pay for services associated with it (i.e. $99 for gamepass) and actually expect them to work. If I had a different option, I’d take it.

UPDATE: New year and nothing’s changed other than “NFL +” and the ever present “Fumble! Looks like there was a problem with the video.” message. No rating change.

UPDATE 2: The 2023 season has gone much more smoothly from an app performance perspective. Have not had any issues outside of those you occasionally see with any app. One suggestion…provide the option to continue a game replay from where you left off. IF the replay freezes, I have to skim 30s at a time to return to my place which typically ends up being towards the end of the 3 hrs. Super annoying. Increased rating to 3 stars, for now.

This app used to be awesome but they did something during an update that completely ruined the Wifi Streaming capabilities on any of my iPhones or other mobile devices. Also, I could only use the Streaming service through my Roku TV up until about 2 weeks ago when they updated that app and ruined it too! I love all the other features of this app but most importantly I want to be able to STREAM! Please fix this. Another thing that bugs me is they used to have Xfinity as a provider (although it didn't work properly when they did) but then it disappeared. I've had to change cable companies just to get NFL Network. Thank God it's on Sling TV & FuboTV now. Either way, please, whatever you did to the app that makes it impossible to watch NFL Network through the app live, fix it!!! No matter if I'm using Dish, FuboTV or Sling, after I sign in it just goes right back to the login page telling me that I need to sign in to my provider to watch live. This is beyond annoying. On my Roku TV it stays on a loading screen forever even though I've deleted the app 5 times and reinstalled. Nothing makes a difference. I really want to be able to watch NFL Network on my iPhone again but I don't understand why that's not a priority to fix for your developers. This is a serious issue that's been going on for over a year and I read other reviews that say the same thing I'm saying. Fix the Streaming service please and you'll get 5 stars!

I’m only able to watch games via streaming and don’t need to watch regular-season games live, so the NFL app should be perfect for me. When I started using it around 2018, it was. Watching every game without commercials a couple hours after it was aired, or even the next day, was fantastic. I’ve attempted to get the same quality product from this app in subsequent years, but it does not function properly. Some years, they’ll show you get commercial-free replays, but run their own ads instead of commercials. There is always an issue such as that which doesn’t fulfill the terms if the subscription. But still, I try. In this year, 2023, I tried and found the service worked well in preseason week 1. When week came, I could watch a live game, but loading an older game has a lock symbol and shows I have to have a premium + subscription to watch. But just above that, it says my current subscription is premium plus. My subscription settings page also confirms I have the highest tier of subscription.

When the service worked, it was well worth $80 a year. I personally found it worth $150, when I was able to watch the games. But it is worth nothing when the service does not work, and every year sees one issue or another that prevents me from watching any games.

I’ll still try again in 2024, with fingers crossed that the bugs get fixed.