NHAM24 17+

Love this app - the app itself is very responsive, and the first few orders customer service contacted me to confirm my address.

My one complaint is that when drivers are busy I can’t look at any of the food options. Would be great if I could still look at menus to plan my order, or even put my order in the queue with a notification it might take longer for the delivery.

This app is poorly built. NHAM24 does not seem be able to get their payment processing in order. I have used their app for months and they are frequently having issues accepting payments all while they continue to change it. They recently added a feature to save your credit card but now suddenly you can’t use international credit cards unless you select a different option that takes away the $1 discount you normally get on a large order. They blame their payment processor but other apps like e-gets and food panda treat all payment methods the same. I called them to fix this and they said they would call back and never did, after I called again they said they would get some relevant team to call me, and they also never called. This $1 issue would not be an issue if I ordered once in a while but I am using delivery apps on a almost daily basis, I think NHAM24 needs to take their own product more seriously. If they are unwilling to give the discount to international customers I think it makes more sense to call these restaurants/shops directly. I will be discontinuing/limiting my use until this issue is fixed (which will probably be never)

For the past few days we were using NHAM24 for its really good promotions that included one where if you used your ABA Visa card as payment they take out 5 dollars out of the final order. This was great until today where not only was my card declined but my girlfriends as well. First we make a call to the support and the first woman said that the store was closed that’s why it was cancelled, but the store was still open for another 2 hours… Then a guy answered saying there was a problem with the payment method or that I hadn’t updated my app. Nope none of the above and I’m still waiting for “I will talk to my boss and resolve this issue for you”, as if that will ever work. Very disappointed in the services