What’s New

Version 3010.2

Miscellaneous bug fixes and performance improvements

Ratings and Reviews

4.4 out of 5
159 Ratings

159 Ratings

Mattie B. ,

Excellent App So Far

I must say, I'm pretty impressed with this app. It has a lot of helpful features to enhance the NIH banking experience. It's great for quickly accessing your account details and to check your balances. I also love the ATM feature; there are actually quite a few ATMs near me that I didn't know about. Unlike other reviewers, I've never had an issue logging in. Definitely a welcome addition for mobile banking.

dingleberry72 ,

The worst app ever

Since its inception, I have have been randomly locked out of my account twice for no apparent reason, meaning I have to call in to reset it. When I go to pay my credit card bill or HELOC, I can no longer pay “Other Amount.” You have to choose the minimum due or the whole thing. What if I want to pay a different amount, but not exactly one of their preset options? The transfer feature is more annoying, but I have not been able to pinpoint yet what I dislike about it (likely because logging in is nearly impossible since it keeps locking me out). Sometimes the fingerprint works, sometimes I have to go through the process of resetting that. Not sure why. For some reason seeing a clear list of transactions for each account is now not clear. This new online platform is the worst.

Leo Wise ,

Junk after Summer 2019 upgrade

This app used to be flawless and very convenient banking application, deserving 5 stars. Now, after upgrade in August 2019, an essential feature - bill paying - stoped working, which made it almost worthless for me. One star. Please return previous (before summer 2019) version.

After completion review (above) I discovered that not only bill payment option is not working in the upgraded app, but also bill depositing. Therefore, no really useful feature is working after this upgrade. New (added) features has no value for me, as probably for the most customers of NIHFCU. It is very sad, that reliable and useful application now is completely useless.

I will be happy to “upgrade” my review as soon as really working revision is issued.

Information

Seller
NIH Federal Credit Union
Size
95.7 MB
Category
Finance
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
Rated 4+
Copyright
© 2019 NIH Federal Credit Union
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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