NissanConnect® Services 4+

Nissan North America Inc.

    • Free

Description

The NissanConnect® Services app brings remote access, security, and convenience features from your Nissan to your compatible iPhone or Apple Watch. Start your engine, set customizable alerts, and get vehicle information - all without taking out your keys.

COMPATIBLE VEHICLES
The NissanConnect Services app is compatible with select Nissan vehicles MY18 and newer.*

Please note that feature availability varies by model, year, trim level, packaging, and options; not all equipped vehicles are able to access all features. For a complete list of available features for your specific vehicle, please visit www.nissanusa.com/connect/system-availability.

Take advantage of the following available features with your subscription:

REMOTE SERVICES

Access critical vehicle functions from nearly anywhere. NissanConnect Services can:
- Start or stop your vehicle
- Lock or unlock your doors
- Honk your vehicle's horn
- Flash your vehicle's lights

EMERGENCY ASSISTANCE

Add peace of mind to your drive. In an emergency, NissanConnect Services can:
- Automatically connect you to emergency services in the event of a collision
- Send roadside assistance to your location
- Provide live, hands-free emergency assistance via voice call at the touch of a button
- Help police locate your vehicle in the unfortunate event that it is stolen

CUSTOMIZABLE ALERTS

Set unique alerts for your Nissan. NissanConnect Services can notify you:
- When your vehicle is driven outside or inside of a specified boundary
- When your vehicle is driven outside of a set time
- When your vehicle is driven over a specified speed
- When your vehicle is driven outside of an allowed area

CONVENIENCE FEATURES

Make every drive more comfortable and confident. NissanConnect Services can:
- Send software and map updates to your vehicle
- Connect you with a live, professionally-trained concierge team
- Locate your vehicle, whether it's parked or en route
- Provide status updates about your vehicle

This app requires an active subscription to NissanConnect Services, which is included with the purchase of a new, compatible Nissan vehicle. To access or start your subscription, visit owners.nissanusa.com.

For important safety information, system limitations, and additional operating and feature information, see dealer, owner’s manual, or www.nissanusa.com/connect/privacy

*The NissanConnect Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Clients having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support-faqs.

What’s New

Version 5.5.0

- Miscellaneous bug fixes and other improvements.

Questions? Call a NissanConnect Services Customer Support Specialist at 1-855-426-6628.

Ratings and Reviews

4.8 out of 5
24.4K Ratings

24.4K Ratings

Raptor Ron ,

Works well except for below

Does everything it says, if you subscribe to the Nissan Connect service. The only glitch is in planing a destination (and even more complicated a route with multiple stops) to export to the car GPS. So many steps, that it is a lot easier to physically get in the vehicle and enter directly into the system. Wow....so much an effort.

I use the locator when it is parked, and have remotely activated lights and horn to find my car in a dark parking lot left by my family. The Apple Watch functions are impressive, and not that delayed considering the electronic path traveled accurately from Watch to Vehicle. It is nice to confirm the vehicle is locked remotely, and the engine start function is impressive if your are separated from the key controller. I’d give this app a 4.5 for these reasons, but since it works, I’ll stretch to a 5. I am very happy and grateful.

Come on, all you who criticize. Quit whining and complaining. The technology wasn’t available until recently, and can only improve. I find the concept itself amazing, and enjoy using it. Hey Nissan......still waiting for a vertical lift Z !!!!!!

R_leslein23 ,

Good

I love this works for me never had a problem. The reason for 3 stars is bc of Apple Watch support you can put the app on Apple Watch but can’t lock, unlock or start the car on Apple Watch bc it tells you to open the app on your phone what’s the point of having the app on the Apple Watch if you don’t support it for people that have cellular on their watch. I hope in the future they add it to the Apple Watch app where you can start lock and unlock your car using the watch so I don’t have to pull out my phone please add this in a future release once this happens will be a 5 star for sure.
Update: I open the app on Apple Watch and it told me to open app on phone so I did then I went to my watch and clicked on home icon and saw that I can lock, unlock and start my car on watch so I clicked on lock car on watch and it worked this will make it much easier to use thanks and keep the updates coming :)

Crp0511 ,

Unable to Connect to the Server at this time.

It worked great in January when I got the vehicle. I used it OFTEN to check the status of the door locks and to check tire pressure. But yesterday I was going to show off the app to my daughter, and it wouldn’t update! “Unable to connect to the server at this time. Please try again in a few minutes.” So I waited and tried again a couple of times. It finally gave me the status of the door locks, odometer and how many miles I had left of the tank of gas, but it was unable to update tire pressure. Today I’ve been trying again, and at one time I was able to lock the doors, but the app wouldn’t update to the new status. I’m soooooo disappointed! I was ready, willing and able to subscribe to continued services (though I feel they should be included free with the purchase of the vehicle). Not now. If it won’t work every time I try to access the info, I’m not paying for it! Great idea, but the reliability isn’t there. I HOPE the app is being worked on and that it will become reliable once again! Come on developers.....we are counting on you!

App Privacy

The developer, Nissan North America Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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