NJ Child Support 4+
Winning Strategies ITS
Designed for iPad
-
- Free
Screenshots
Description
The New Jersey Child Support Case Information application is the official child support mobile application for the State of New Jersey. It allows custodial and non-custodial parents to retrieve secure case information related to their child support cases. Users are only authorized to view a case to which they are a party and utilize a member ID and PIN to access the information. Non-custodial parents are able to make payments directly through the app using a Visa or Mastercard, as well as set up and manage monthly recurring payments. The app also includes case details such as: dependent information; obligations and arrears; payment history; schedule and enforcement details; genetic test results; and any intergovernmental case materials. This application gives the same information and access as the web-based Case Information portal http://caseinfo.njchildsupport.org.
What’s New
Version 7.5.761
The app has been updated with a newer underlying version to make way for updates in the future
Ratings and Reviews
Not updating payments in total amount due
Takes over a week to post payment so if you make it at the end of the month it adds it to the next month and you get letters saying you skipped a payment. Also, if you overpay so it applies to the next month it will show the payment on your ledger but still gives full amount when you go to make the rest of the payment. It’s 2020 I shouldn’t have to calculate myself what is due, the app should be sophisticated enough to do that for you.
Developer Response ,
We are sorry you’re experiencing this. It sounds like an issue for our customer service team. You can reach them by calling 1-877-NJKIDS1 or by using the chat option when you log into the Case Information website.
Thanks so much for using the app and taking the time to leave a review. We really appreciate your feedback!
App
This app is great when it is working- however there are too many glitches. 80% of the time I try to login the app will not open.
The CS services want us to use the online tool instead of phoning however when the tool doesn't work what can we do?
Although all of the representatives I speak to are always respectful and helpful which is so appreciated because who really wants to worry about their CS being paid.
Developer Response ,
Hi there. Please let us know about any specific issues by sending a message through our support page. You can find it by clicking the App Support button or the Report Issues link on the More Info page in the app. Thank you.
Old version worked great-new one not so much
The old version of this app worked perfectly fine but since the upgrade I can’t view any of my case info, payments etc and have to go back to the website and look that way because the upgrade made this app useless.
Developer Response ,
Hi there! We are sorry you’re experiencing these issues. We could use some more information to further what is going on. Please send us a message through our support page. You can find it by clicking the App Support button or the Report Issues link on the More Info page in the app.
Thanks so much for using the app and taking the time to leave a review. We really appreciate your feedback!
App Privacy
The developer, Winning Strategies ITS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Somerset Technology Group
- Size
- 23.6 MB
- Category
- Reference
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPad
- Requires iPadOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- ©2024 NJ CHILD SUPPORT. ALL RIGHTS RESERVED.
- Price
- Free