NJ Child Support 4+

Winning Strategies ITS

Designed for iPad

    • 2.1 • 55 Ratings
    • Free

Screenshots

Description

The New Jersey Child Support Case Information application is the official child support mobile application for the State of New Jersey. It allows custodial and non-custodial parents to retrieve secure case information related to their child support cases. Users are only authorized to view a case to which they are a party and utilize a member ID and PIN to access the information. Non-custodial parents are able to make payments directly through the app using a Visa or Mastercard, as well as set up and manage monthly recurring payments. The app also includes case details such as: dependent information; obligations and arrears; payment history; schedule and enforcement details; genetic test results; and any intergovernmental case materials. This application gives the same information and access as the web-based Case Information portal http://caseinfo.njchildsupport.org.

What’s New

Version 5.0.352

This version of the app streamlines the payment process, adds the option for push notifications and allows users to save their member ID on login.

Ratings and Reviews

2.1 out of 5
55 Ratings

55 Ratings

Momof3Blessingsnj ,

Not updating payments in total amount due

Takes over a week to post payment so if you make it at the end of the month it adds it to the next month and you get letters saying you skipped a payment. Also, if you overpay so it applies to the next month it will show the payment on your ledger but still gives full amount when you go to make the rest of the payment. It’s 2020 I shouldn’t have to calculate myself what is due, the app should be sophisticated enough to do that for you.

Developer Response ,

We are sorry you’re experiencing this. It sounds like an issue for our customer service team. You can reach them by calling 1-877-NJKIDS1 or by using the chat option when you log into the Case Information website.

Thanks so much for using the app and taking the time to leave a review. We really appreciate your feedback!

Lukewarm81 ,

Wont open anymore

With the new upgrade from apple, the apple doesn't open.

Developer Response ,

We have released a new version of the app -- Version 4.1.145 - that should resolve this issue. You should uninstall the app and then reinstall Version 4.1.145 from the App Store. Please report any lingering issues here: https://www.njchildsupport.org/Report-a-Mobile-App-Issue

Gigi_216 ,

Never had a problem before upgrade

I could easily go in check my account ..ever since I upgraded to iOS 13 app won’t open hope they upgrade the app to wor with new iOS sooner then later ..

Developer Response ,

We have released a new version of the app -- Version 4.1.145 - that should resolve this issue. You should uninstall the app and then reinstall Version 4.1.145 from the App Store. Please report any lingering issues here: https://www.njchildsupport.org/Report-a-Mobile-App-Issue

App Privacy

The developer, Winning Strategies ITS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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