Nomorobo Robocall Blocking 4+

So the customers report the numbers that get to their phone (basically doing lots of the work) and you guys charge a monthly fee. Seems like a bad deal to me. Just what I need another constant drain on my account. Has anyone considered doing maybe a $$ a month for 12 months and then you own the app type thing. No of course not. But seriously in this case a monthly fee is basically paying for nothing but someone to see if multiple people reported a number and update a database with the numbers your customers are reporting (easily automated). I like the idea but I am sick of monthly fees already. Apple does most of this already for its customers and isn’t charging a fee for it. Your app just went through my phone and changed all the numbers that were reported by Apple as scam numbers to saying you did something about the call. But you did nothing as many of those calls came well before I installed the app. I personally would rather just push cancel when I see possible scam number then pay a monthly fee to have an app do the same thing.

Thanks for reaching out! It sounds like there is some confusion about the app and how it works. Please reach out to us at iOS-support@nomorobo.com for further assistance.

UPDATE IN RESPONSE TO DEVELOPER RESPONSE. Actually my app settings have always been set to access my contacts and that has made no difference to my original review. I already reached out to the support team and there were no other suggestions other than to keep adding people myself. I know spoofing is very challenging and I think the telecoms and government need to come down hard on those doing that. The telecoms can with the data they get from each call so I suspect they don’t because they just don’t want to spend the money to develop the process. Instead they figure we will put up with it because we really have no choice. I have over 800 individual numbers manually blocked on my phone. I am not going to waste time helping an app that actually doesn’t work as it should when it won’t block numbers not in my contacts. I just cancelled my renewal because it just isn’t worth the money when it just doesn’t work. It looks like most of the nuisance calls I receive are spoofed numbers and this app doesn’t catch them. It does a fine job of identifying spam and telemarketers but that is less than a third of the nuisance calls. At first I was individually blocking those calls but that has become ridiculously time consuming. The spam texts process would get a 2. It isn’t really designed to deal with all the texts people get these days that are legitimate notices. I am not sure any app can effectively deal with the mess of spamming. On the up side it is easy to install.

Thank you for the feedback! Spoofed calls are difficult to deal with, which is why our developers have added a feature to share your contacts with the app. You can reach out to our team at support@nomorobo.com, we'd be happy to walk you through some options to ensure the app is working to its full capacity.

reinstalling which is annoying. I’ve had this app for years but recently have had issues w/it not automatically updating and it tells me not to swipe up (which I don’t). Web search on this indicates it’s some kind of issue w/the iOs versions.

There is another high-end version of Nomo geared more to business users rather than casual, & it costs more but appears to get regular app updates as opposed to this lower-end version that is rarely updated in the app store; I can’t remember the last time it updated. However, it’s entirely possible Nomo’s version of app updates is to just advise the user to delete & reinstall.

Since I’m not a power user and don’t need all the bells & whistles of the other version I’ll stay put. I looked at one of their competitors and those reviews, while about the same as this one stars-wise, have more critical comments. Always look at “most recent”.

Hi, thanks for your support! We love to hear our app is helpful. As for some of your questions, we can better assist you at iOS-support@nomorobo.com. The app has different options on how we block calls and we can go over that with you.