Get the latest in fashion and gifts from Nordstrom while shopping from the comfort of wherever you—and your phone—might be. Plus, get free shipping and free returns, all the time!
• Turn on Wish List notifications and we’ll let you know when an item goes on sale or comes back in stock.
• See what’s in stock at your favorite store.
• Need it today? Just order on the app and pick up your items in store.
• Find trustworthy inspiration with styling tips, ratings and reviews.
• Check out Your Looks for outfit ideas based on items you’ve purchased from Nordstrom.
• Get notifications about our biggest promotions, so you don’t miss out.
• Choose from a variety of fun gifts for anyone on your list.
Nordstrom is a leading fashion specialty retailer, offering customers one of the most extensive selections of clothing, shoes and accessories for men, women and children. Since 1901, we’ve been committed to providing our customers with the best possible service—and improving it every day.
• Create and edit your Wish Lists all in one place. Tap “+” on the Wish List screen to create a new list.
• Shop using safe, contactless Curbside Pickup at selected stores. Filter by "Pick Up at Curb” to see what’s available near you!
• Keep sharing which app experiences are important to you at http://nordstrom.uservoice.com
Ratings and ReviewsSee All
Abysmal customer service
12 hours after I spent $1500 online Nordstrom announced a $50 for $250 deal. I called Nordstrom to see if I could get the deal. The associate said only if he put some items on a new order. He moved $500 more than necessary to get the promo, causing me to lose most of the triple points I had arranged for the day before. He also - without telling me - lost items I wanted because they were no longer available. I did not understand how badly my order was screwed up until I looked over the written documentation. I wrote an email to customer service with no response. I called customer service just now and the solution was to let me use another points day that I had earned. When I said this is not a solution they suggested escalating. I gave up after 6 minutes on hold waiting for the manager. What happened to Nordstrom’s legendary customer service where associates are empowered to solve problems within reason? You have lost a great customer.
APP HAS IMPROVED, still needs work
There has been many upgrades to the app, including the Rewards section, which Nordstrom decided to water down, which I am none to happy about. There still needs to be better product/inventory management by Nordstrom as a whole also. Items will say sold out in the app, but I can call customer service and they will locate those same items in stores across the US. ALSO, the app shows items in my history that I purchased as returned, even though I have not returned those items, which is a problem, because what I’d do plan on returning the item.
The thing that I would like to see the most upgraded in the app is the ability to make a “One Click” purchase. I like to keep items in my bag because it’s easier than accessing the saved for later or wishlist areas, which also do not always show last prices if an item is sold out. It’s frustrating to have to clear my bag out and move those items to save for later and then add them all later, when I want to purchase one item. I would think that would not be a very complicated feature.
Also, I have two Nordstrom cards saved in the app, Nordstrom Retail and Nordstrom Debit. When I go to make a purchase in the app, both cards are listed as Nordstrom retail. Please correct this to display as Nordstrom Credit and Nordstrom Retail, as this is a pain to have to look in my wallet every time to verify I am using the card that I intend to use on the purchase.
Feature Loss, Background App Support
Hello! I just wanted to leave a quick review of this Nordstrom iOS app as a whole. UI and UX wise this app is definitley on par with a shared and abrupt positive experience especially when going back and fourth between your website and the app on a daily basis as I do. There is however on main downfall of this app that often causes me to use your website instead. And I honestly think that here we are in 2018 and this should’ve been dealt with awhile ago. Background resuming.. Essentially all apps these days support this feature however whenever I leave the Nordstrom app and return my current search, view, anything is removed and the app restarts a fresh. This is incredibly annoying. I could be knee deep into a style exploration and I get a text message that forces me to leave the app. Once I do not thinking bam my search and what I was looking at is now gone. I get that inventory is constantly shifting and things need to be updating in the background but every other app out these days can manage this appropriately so there must be a way. I think if you really want this app to truly be world class as your shopping institution is as a whole this is something that needs immediate revisiting and support from your development team. I hope that this will at least go into consideration as it really is a heck of a feature loss at this point. Thanks for hearing me out!
- Nordstrom, Inc.
- 243 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © Nordstrom, Inc.
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