Norton Family 4+

Downloaded this app on my daughter’s new iPhone 6S. Got everything set up only to find that she can no longer use any of her social platforms. This app blocks all social media apps. She can no longer use Facebook, Instagram, Snapchat, Messenger..... Total pain. So now in order for her to use any of these apps, she has to log into them from a website. This is ok except for the fact that not all of these apps have websites (e.g. Tiktok, Snapchat...).

On top of this, there is no parental app or easy way to control or manage you child’s devise. There is no parental app to do this. You actually have to log into a website from a computer. You can try to log into the website from your phone, but by the time you are done trying to navigate Norton’s poorly designed website, you will want to throw your phone up against a wall. Norton has been promising a parental control app for months but still nothing.

This app is definitely not worth what Norton charges for it. In fact, it’s not worth anything at all. I’m done with it. Cancelling the service and looking for something different. I suggest that you run as far away from this app as you can!

Hello! We really apologize for the issue you have faced, kindly be assured, the concern will be surely addressed for you as your better experience with our service is very important to us. Your efforts would be really appreciated if you could reach us on our Facebook at https://m.me/norton or on Twitter at https://twitter.com/NortonSupport.

I would give this app 0 stars if I could!! It’s an absolute privacy violator, like I know ya parents wanna monitor what your child is doing on the internet and checking what apps they have, but people need to have privacy on their devices. Even if they have no bad apps on it people still need to have phone privacy. This is an absolute trust breaker. And also the screen time is disaster. It is is so ridicoulous, their excuse is oh I want to limit my child’s screen time and blah blah blah blah, even tho the parent is on it just as much or more. This app is ridiculous, it is a complete trust breaker and won’t even let you access apps that aren’t even bad. I don’t reccomend this app at all!! One more thing that is terrible when there is a time set that you should be off of it at night, when you can go on it again all the apps are reorganized. Especially when you organized your phones apps the way you want them. This is app is terrible and do not reccomend!!

Hello! We really apologize for the issue you have faced, kindly be assured, the concern will be surely addressed for you as your better experience with our service is very important to us. Your efforts would be really appreciated if you could reach us on our Facebook at https://m.me/norton or on Twitter at https://twitter.com/NortonSupport.

This is from a preteen who has this on their iPad, so I recommend you read an adult’s review. They can tell you from experience what the app is like.

This app does not do it’s job well. It blocks EVERY (yes, every) website with a video on it. This is quite a struggle to work around and discouraged me from using Safari for quite a while. Second, if you set a time limit on your device using this app (which you can already do without this app) it removes almost all app icons and kicks you out if you’re in one of those apps. This becomes an issue because sometimes you’ll be being something that you enjoy, and then that time limit just makes your device as barren as a dessert.
Lastly, it doesn’t track your apps at all! I’ve accidentally been sent to horror games on Roblox, and have those games show up on my Continue menu. However, the app didn’t do anything about it, which is unbelievable. It should at least store this information on the app!

This app can easily be summarized in two words: DON’T BOTHER. Instead of genuinely protecting your device, it traps you in a cage of limited content, doesn’t allow to access more even when you need it, and calls it protection. Parents, if you’re considering downloading this app, do yourself a favor and trust the 1.5 rating - this app is not worth your time.

Hello! We really apologize for the issue you have faced, kindly be assured, the concern will be surely addressed for you as your better experience with our service is very important to us. Your efforts would be really appreciated if you could reach us on our Facebook at https://m.me/norton or on Twitter at https://twitter.com/NortonSupport.