Norway Savings Mobile App 4+

I’ve been with Norway Bank for years and have been using the app as long as it’s been available. Unfortunately it doesn’t seem to be working any more. I keep getting “ you do not have network connectivity” message. I do have Wi-Fi, every other app I have works. I’ve called the bank and all I get is “we are aware” and “ use your browser” well, it’s very time consuming logging in via browser on a phone. It’s been over a month and no fix.

Thank you for your feedback about your mobile banking experience. We understand how frustrating it is, we’re frustrated too. Please know we are working with our developers to fix this issue so we can provide you with the best mobile banking experience. We appreciate your patience while we work through the bugs. If you have any questions, please call us at 1.888.725.2207.

Update: it's been 7 months, this app is still as useless as it was. The bill pay site is just as bad. I'll be looking into refinancing my asset just to get away from NSB, in fact I would pay more with higher interest to GET AWAY FROM NSB right now and their inability to catch up to 2021 since they are obviously content with banking in the 1990's, the app was just a desperate attempt to appear modern.

I don't bank with NSB I financed my boat through them, the app shows my balance... And that's it. It does not allow me to make a payment I have to log into a completely different site to make a payment. So after spending an hour setting up the app to find out it's basically useless I spent another hour setting up an account on the bill pay site that is clunky and won't let me log in half the time.

Hi Leeroy – We’re sorry to hear of your continued frustrations with the app and the “pay my loan” website. We’d like to look into this with you, please call us at 888.725.2207. Thank you.

Your new update require OS 13. My iPad is 12.5 and says I’m up to date. I bet a pop up saying I can update to the previous update but when I click update it just goes back to the message that I need 13, but I can update a previous one.
So now I can’t access my account via my iPad. I can’t upgrade my ipad to OS13 because it’s not available yet.
Not a happy customer!

Thanks for reaching out! We’re sorry to hear you’re not able to access our mobile app. We understand how frustrating that must be. Will you please call us at 888.725.2207 to discuss the issues? We’re here Monday-Friday 8am to 6pm and Saturday 8am to noon.