NoteLedge - Mood Board & Notes Ratings and Reviews

Wish I could paste photos

App is laggy and constantly closes me out of the note I was working on if I just quickly multitasked. I was willing to overlook that because I really enjoyed the app. Was even going to buy premium. UNTIL I found out that I can’t copy pictures and paste them into my notes! What’s the point of that? Need an update that allows picture pasting.

Developer Response ,

Hi Gabby, thank you for your feedback. Regarding the photo copy and paste issue you mentioned, NoteLedge allows users to copy an image then long press on the note editing area to paste it. Please reach out to our support team at helpdesk@kdanmobile.com with more details about the issues you encountered, we will be happy to help! We'll also look into the crashing issue while multitasking.

Trial?

Says there is a 3 DAY ! (so much time to investigate what it can do!). But even that level of generosity is not available unless you first sign up with credit card for the automatic upgrade (unless you cancel in those 3 DAYS.

Not gonna do it - particularly for a tool that took several minutes to load a small pdf from iCloud and required multiple attempts to open it. To bad because their website describes a tool I’ve been looking for forever - a decent pdf highlight extractor/note editor.

UPDATE: Sorry but of the over 500 apps in my purchased list I’ve only seen one other that required a credit card sign up BEFORE the free trial and I didn’t purchase that one either. The app says you’ll be charged unless you cancel 24 hours in advance so I suspect you actually only get 2 days......the “Standard Apple subscription model” gives other vendors quite a few ways to allow a person to evaluate the app before being locked into a subscription.

Developer Response ,

Hi koparosti, thank you for your feedback. We're sorry you feel that way. We follow Apple's standard free trial and subscription policy. We offer a 3 to 7-day free trial, depends on the subscription plan selected. We are glad to hear that NoteLedge provides the features you need. You may start the free trial, and cancel auto-renewal in your App Store account anytime. If you like the features, you can restart the subscription.

Potential; Buggy

The idea of having Cornell notes template is awesome. The note taking process is so painful and ridiculously complicated that I just use another note taking app then transfer the note to the template. Have potential though.

Developer Response ,

Thank you for your feedback. We’re glad you enjoy the Cornell notes template! We’ll continue to work on improving the user experience. If you have any questions or suggestions for the editing tools, please contact us at appservice@kdanmobile.com.

Paid for App and Subscription now will not Open

Don’t waste your money like I did. Once I paid for the app and the subscription, the app will not even open. I deleted and re-downloaded for another $19 and it STILL will not open. Beyond disappointed in the App and Apple for allowing something like to even be available. Saw so many reviews saying it was laggy and crashed—should have believed the people who paid and not the people who got paid and said it was fixed.

Waste of time and money

I purchased ledge, Kdan cloud, 360 creativity, etc. it seems that no matter what I do, I always end up on some page suggesting I purchase or upgrade, even if I am in that app. I could go on and on, but now I just want to cancel everything from them (no more subscription fees).

I can’t figure out HOW to cancel (should I be surprised)?
This is a perfect app to drive yourself crazy.

Developer Response ,

Hi BeachThink, we are sorry to hear the issues you encountered. Please reach out to our support team at helpdesk@kdanmobile.com with the Kdan ID you signed up with. We will help you with the issues. Thank you.

Disappointed

Really disappointing that this app doesn’t let you write while you’re in split screen mode. Tried to take notes on a video I was watching, it lets you open the app and go to the note but for some reason I can’t write draw or type
I think this isn’t asking for much for a paid app
Will be switching note apps

Developer Response ,

Thank you for your feedback. There are two way to take notes while watching a video. 1) Use iOS 11’s Slide Over feature. You can open Safari, YouTube or any video apps in Slide Over view. 2) Use NoteLedge’s built-in web browser. You can watch videos or embed the videos in your notes simply with drag and drop.

We are planning a major update to optimize the user experience, and we’ll improve the editing features in split view. Meanwhile, if you have any questions about the above, please contact us at appservice@kdanmobile.com. We’d be happy to help.

Good app for notes

This is a great app for taking notes for class or even personal notes for yourself

Good but laggy

This app is easy to use and very nice,, but I use it on a new iPad and is laggy, every few minutes which is extremely annoying when I’m doing my college notes

Developer Response ,

Thank you for your feedback. Please reach out to our support team at helpdesk@kdanmobile.com with your device information, app version, and details on how you encountered the issue. We will be happy to help.

Disappointing

I took a chance and paid for the upgrade because the short trial period was not long enough to learn the ins and outs of the app. I like the capability of importing images and PDFs in your notes. The handwriting tool is disappointing. The tutorial video is useless. I hate that I wasted my money to upgraded this disappointment. I certainly want a refund.

Developer Response ,

Hi Redd, thank you for your feedback. We are sorry to hear that you were not satisfied with the experience. We are working on a major update for the iPad version to improve the overall user experience, interface, and tutorials. We hope you can give it another try after the update coming soon. If there's anything we can help you with, please reach out to our support team at helpdesk@kdanmobile.com.

Can't open without signing up for paid version of a product I don't want

Subscribed to the annual version many months ago. App keeps losing notes. Recently opened to see if it improved and couldn't even open without subscribing to free (automatically renewing) trial to an app suite I don't need or want. Do not recommend.

Developer Response ,

Hello cololawyer, we are sorry for any inconvenience caused. For this issue, please contact us at support@kdanmobilesupport.zendesk.com with your Kdan ID, device type, iOS system and screenshots for further assistance. Thank you very much for your cooperation!