Notre Dame FCU Mobile 4+

More user friendly

I think the app could be more user friendly. Switching from Wells Fargo, the app is definitely lacking. It’s hard to understand the checking and savings account transaction lists. If you have multiple users on the accounts, it doesn’t show which person made the transaction, and just the overall layout is very outdated. Also, not having the finger print scan to sign in is a bit of a first world problem. I wish they would modernize their app to be more user friendly and have a overall cleaner appearance.

But other than that, the app does what it is suppose to do.

trash

cant even send or recieve money.

New update is lacking.

Well the update got NDFCU out of the stone ages but the "new" app isn't in 2019. I still feel that they are behind. In the app you should be logging in right away before any other options come up. I think when you go check your accounts it also needs a face lift. It is exactly the same. I feel like they just moved some things around and added face ID (which is amazing) to the app. Wish it was a better update with more features that made it like some of the bigger banks apps. I think this is where they are struggling at as people want new way to bank online and we thought it was coming since they pushed this new app so hard. I guess maybe they can get to 2015 within a few updates from here.

Developer Response ,

Thank you for your feedback. If you wish to see your accounts first thing, we recommend tapping on My Accounts initially when you open the app. This will provide you with the authentication to login. We also recommend turning on Quick Authentication under Settings in the More menu. This will remember your last authentication used and simply request this when you visit any feature that requires a login.

There are currently several projects in the queue for the development team to update the look and feel of the Accounts feature. Because the sign-on capabilities were a major source of feedback prior to this roll out, we wanted to institute that as soon as possible and hope to continue to add the additional features like those you mention in future releases.