NPR: National & Local News 4+

I should have known better than to go with the new NPR app that replaced NPR News. There was so much to love about it. Although I do Support my local NPR Station, I also like to browse, including locally produced programs from other parts of the country, which are not carried by my local station. That was easy to do in the old app. I simply brought up the station, and chose an on-demand program. These shows were displayed alongside the live streams. In addition , I could create a Favorites list, and even add items to a playlist for later use. In the new version, all of these features are gone. Now, the only way to get on-demand material from other stations seems to involve changing one’s favorite station; and, even if you do that, you then have to go to a separate On-Demand tab to get such material, and there are fewer choices of podcasts and topics. For instance, on the old app, I could go to WUNC (not my local station), and listen to podcasts from The People’s Pharmacy. Now, even by making that station my favorite, I found very few choices—and The People’s Pharmacy wasn’t one of them. Then, I had to reset my favorite station; then, to get back to where I was (if it wasn’t my local station), I had to go to Recently Streamed, and _hope to find it there. I hope I will grow to like the new app better, but don’t count on it. The reason I even gave it 4 stars is that I’m a huge fan of NPR.

I held off from upgrading for a LONG time from your old UI because of all the complaints of being unable to re-order the playlist. Once upgraded, unfortunately, my ENTIRE playlist was lost w/no warning and no ability to save it somewhere. I listen to hourly news and 0 to a few news stories each day over cellular while driving. After upgrading, I started getting warnings from Xfinity Mobile about hitting 80% of my 20 GB of data for the month and then I exceeded it, for 2 months in a row now. It looks like I’ve never gotten then before even though I’ve been on the same plan w/them for years. My latest billing period reset on June 20th so I reset iOS’s cellular data statistics. By July 7th, I passed 20 GB again. NPR app is by far the highest cell data user for this period at 10.6 GB. Are the data rates for your audio stories too high/much higher than your very old iOS client? I also wish there were a way to quickly be able to move a playlist entry to the top or bottom (e.g. buttons for each). Otherwise, like the content.

The new NPR app seems designed like the NPR One app, which is really unfortunate. On the old NPR News app, I could create my own playlists, listening to these three stories but not that one. That functionality has all been removed from the new (and certainly not improved) NPR app. Sometimes I might want to listen to most of one day’s All Things Considered program, but would (for example) delete the sports stories because I just don’t care about them. With the change to this new NPR app, it’s not possible to curate my own NPR playlist. It’s frustrating that NPR’s “digital” department thinks that this is what their listeners want.

The new NPR app is much less listener-friendly and makes it more difficult to seek out new/interesting content. It is still easy to find Morning Edition or All Things Considered—but it is very difficult to find the off-the-wall and obscure programs produced by smaller NPR member stations across the country. The old NPR News app was great for that.

Ugh. I gave up on using NPR One years ago because I didn’t like how that program “decided” for me what it thought I would want to listen to. I was an active user of the NPR News app for years and years. I used the Playlist feature on a daily basis. It was a very frustrating morning to be forced into using this new NPR app that has taken away much of the functionality of the old NPR News app. Please bring the old NPR News app back!