NS International 4+

Train travel through Europe

NS Internationaal BV

    • 5.0 • 103 Ratings
    • Free

iPhone Screenshots

Description

The only thing you need besides your passport. The NS International app is new and improved! Thanks to your feedback we were able to add some amazing new features, such as our “MyNS” environment. This is a safe and personal environment for our customers who regularly book international train trips.

The “MyNS” environment offers the following advantages:
• Fast and easy import of your ticket into the app, personal preferences are applied directly
• Easy to make a recurring booking
• Manage international discount cards and/or Club Eurostar loyalty card
• Manage personal preferences
• (Un)Subscribe to our newsletter containing the latest offers

Next to the latest developed feature you will continue to use:

Real time travel information and automatic alerts on your trip.

• Our real time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When travelling with a mobile ticket in the app, the automatic alerts are enabled by default.

Easily plan & book your trip

• Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar. All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real time travel information and all the necessary details on your trip, your tickets and relevant information about your destination.

All booking information in your app

• By using our app and mobile tickets you will always be up to date with the latest information. Real time information and details based on your train trip, tickets and destination specific information will have you fully prepared for your upcoming journey.

Delay compensation

• Delay compensation. If you have experienced a delay during your trip, you can now submit your request for compensation via our app.

Contact NS International customer service

• Via the app you can directly contact NS International customer service.

What’s New

Version 7.2

Dear travellers,

This version includes important changes to your trips to the United Kingdom. We also squashed some bugs so the app works a little better.

Have a wonderful trip, and if the trip isn't as wonderful as expected, please let us know!

NS International

Ratings and Reviews

5.0 out of 5
103 Ratings

103 Ratings

Nicolette Sommer ,

Great app

Love the fact that you can buy a ticket on the go. Easy to find the right trip. wow, you can even enter your desired arrival time and know what train to catch.

Prasinous ,

Rubbish

When you make a booking, even if the train times change your saved times in this app never change. My train left 33 minutes earlier than shown in this app and I got no notification: not in the app, by email, or by text. BEWARE. (Compensation delays are taking 36+ weeks too)

Also, in the event your train actually is departing at the original time, notifications are only sometimes working. Track changes might not listed.

Thanks to this app and Schiphol airport, my belief in the ability of the Dutch to organise things well is appropriately adjusted.

Developer Response ,

Hi, thanks for leaving this feedback. We are working hard to gather the feedback and make appropriate changes to the app. For your specific case we would like to investigate why you did not get updates. You can reach out to us by email through the app. Tap the "More" category in the app, App support and then tap Contact the developers. ^FS

Vnishith ,

Very poor app

I created an account registered through the app. When tried to log in, I was asked to go to the website and enter missing data. There, took some time to figure out how to use English version. Entered details but got an error that the app couldn’t find my house number. There was a “suffix” I had to enter along with house number. Never heard such a thing. Anyway, both Apple and Google map provide directions for public transportation so why bother with this crap?

App Privacy

The developer, NS Internationaal BV, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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