NTTA Tollmate‪®‬ 4+

The old trip calculator was fantastic. Enter a starting and ending destination just like any other maps application, and it gave you route options with toll costs for each route. Very user friendly and helpful.

With the new toll calculator, you have know your route already and zoom in on a map to select the specific toll gantrys that you’re gonna use. It’s extremely user unfriendly. Plus it’s even missing some toll gantrys! I35E Denton to/from Sam Rayburn ramps are rolled but they aren’t listed on the map!

I normally don’t write reviews, but this “new” app is so bad, I felt compelled to. First off, this private company makes plenty in money to put some sort of effort into a quality check of their app dev. If you experienced their previous app you know it was a simple 90s style design. Well, they redid the look but took no time in actually focusing on the quality within. Be my guest, go add a new vehicle and look at the random jumble of manufacturers listed. I do hope this was at least some developers list of cars from top pics to least. Then, go add a toll tag you recently received.

Did you have a temp tag initially? Well, gotta add a new vehicle. Is that temp tag tied to your new toll tag? Well, too bad you’ll have to request a new one. It’s that in-simple!

Moral of this story is, if you’re going to take 10 years to develop a new app, at least spend some time making sure it functions properly.

First and foremost I’m a huge fan of the new website interface and the mobile app! The old system was straight up from the early 90’s-2000’s and this feels much more modern and easier to navigate. Everything I was able to do in the old app before January 2021 I can do today in the new version, and it seems much easier to find and update vehicles, tags, and payment methods which is what I access most, and the transaction list is easy to work with.

To other reviews hating on the roadways, the company, or the fact that we have toll roads at all, just gotta say toll roads are a part of life in DFW (like most major cities), and they make the time/value of getting from place to place feel that much more bearable in an ever-growing metroplex. Just my two cents!