NV Energy 12+

I would always get logged off in the middle of paying my bill and u sure if it logged me off and my bill was paid or not paid so I would have to go into my bank app and check and it was a hassle every time. I found out if I signed up for text notifications with Nv energy then I could pay by texting the word pay and answering a yes or no to the next text and my payment was made! Easiest way to pay and other companies are doing pay by text too.

Installed without a hitch (May 24, 2023). I have an iPhone XSMax (iOS 16.4.1). Before downloading this app, I updated the password and accessed NV Energy’s website via my laptop without any problems. I went in via the laptop first because I was afraid to use this app due to its 1.8 rating. I felt a bit more confident about using the app after reading through the poor reviews and taking note of all the spelling errors and poor grammar of the people having problems.

I echo other users’ complaints about the stability of this app. Probably 2/3 of the time the app becomes sluggish and often crashes while trying to make a payment. Often you get a blank dialog box instead of a notification that the payment went through. And frequently, when that happens you get no email as confirmation that payment went through. So I wait days to confirm that they didn’t charge my payment method before trying it again. This company is the only one i deal with that causes me to spend hours paying a bill. I suppose that being a monopoly means you don’t have to be competent.