NYC HRA Document Upload 4+

Department of Information Technology And Telecomm

    • 4.8 • 10.9K Ratings
    • Free

iPhone Screenshots


Want to do more than upload documents? Check out our new mobile app ‘ACCESS HRA.’ You can check EBT balance, Recent payments, Upcoming appointments, Documents on file as well as upload requested documents.

NYC HRA Document Upload is a simple way for people in New York City to provide copies of important eligibility documents connected to their SNAP/Food Stamps or Cash Assistance case in just 3 easy steps.

Use your mobile phone or tablet to quickly photograph and submit documents such as pay stubs or a utility bill.

Save unnecessary trips to a local HRA office.

Share your information safely. Document images and data are protected. No paper copies required.

Supports English, Spanish, Arabic, French, Korean, Russian, Simplified Chinese.

Do not submit applications/recertifications or periodic reports through HRA Document Upload.

Documents submitted through this service are subject to review.

Submission does not guarantee success or continued access to programs administered by HRA. Final eligibility will be determined by HRA upon receipt of all required information.

HRA stores your information securely.
We protect your information from unauthorized access, alteration and destruction.

HRA is not responsible for voice/text/data or any other type of costs resulting from using this service.

What’s New

Version 4.5

Bug fixes and enhancements.

Ratings and Reviews

4.8 out of 5
10.9K Ratings

10.9K Ratings

Blooh Wee ,

Very fast and helpful staff. God Bless💕

Just get a number at the center then create your user ID in their computer while they assist you. Once your done you must call the number that shows on your screen. And that’s it they let you know what documents you need and so easy to upload everything on there fast app online. :)

David 1837583 ,

Plausible deniability

This app is a black hole. First, you enter the case number. It does not show you the status of the already uploaded documents as if each time you start from scratch. It does not even show who you are and what your case is about. The uploaded documents get sucked into the system, then you close the app, then when you start it again it does not show what’s been uploaded before.

So, they can alway deny you’ve uploaded anything and there is nothing you can do about it. Very convenient if the purpose is not to pay you any benefits because you missed the deadline to submit the required documents.

And where else did you encounter the system where you CANNOT upload the documents from your computer in their web site? From smart phone or tablet only - are you kidding me? And this is for low income and often elderly people?

What a cynical joke.

Developer Response ,

Thank you for your review! Please email us at for assistance

ihatekali ,

Why can’t I upload Documents from my email

So I noticed one huge FLAW I can’t upload photos from my gallery I have to send in my terming letter to fix my case but it was emailed to me because I lost it and now I can’t upload the Email to my account it makes no sense to not be able to upload something from my phone to the app! I have to go out my way and print up a paper that I’m not gonna need next month. It makes no sense at all please fix this!!!!!

App Privacy

The developer, Department of Information Technology And Telecomm, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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