Nykaa – Makeup/Beauty Shopping 12+

Name: Nykaa – Makeup/Beauty Shopping
Rating: 4.5 (1598 reviews)
Author: FSN E-COMMERCE VENTURES PRIVATE LIMITED

FSN E-COMMERCE VENTURES PRIVATE LIMITED

- 4.5 • 1.6천개의 평가

- 무료

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설명

Nykaa is the trendiest go-to online beauty app & wellness destination for men & women. Purchase from over 1 Lakh beauty products & 850+ brands. Buy products that are 100% genuine & reliable, sourced directly from the brands.
Get the latest collection of products for men & women through luxury, wellness, makeup, natural skin care, hair care, herbal, perfumes, bath & body, mom & baby products.
Buy cosmetics online at the best prices & avail discounts with India’s leading beauty shopping app.
Makeup products: Get the best make-up products online at low prices. Browse through our makeup store app to shop for your favorite lipsticks, mascaras, lip glosses, eyeliners, foundations, etc. You can also buy a makeup kit of your favourite brand from our latest collection.
Skin care: Buy creams, moisturizers, face masks, lip balms, etc., from our online Skin store. We have a number of sun protection, skin lightening & pigmentation products available.
Hair Care: Shop hair care products for women online. Break-up with split ends, hair fall, dandruff, frizzy/dry hair with our wide variety of shampoos, conditioners, hair oils & creams available in top brands @ Nykaa Hair Care Store.
Natural: Check out some of the best organic beauty products available online at our natural make up & skin care store.
Fragrance: Premium perfumes & colognes for men & women from top brands such as Jimmy Choo, Davidoff, Calvin Klein, Bvlgari, etc.
Nails: Buy Nail polish, art kits, manicure & pedicure kits from one of India’s best shopping apps online.
Glam & Fit: Shop comfy lingerie from our fancy collection of bras, underwear & swimwear
Bath & Body: Get the coolest bath & body products for daily use from brands such as The Body Shop, Nivea, Pond’s, Vaseline, etc.
Accessories: Grab the best deals on Handbags, jewelry, sunglasses & more.
Appliances: Order beauty appliances such as air straighteners, blow dryers, men’s beard trimmers, & more at best prices.
Men’s Store: Shaving creams, beard trimmers, hair care, wellness & gift offers for men
Nykaa Luxe: Shop the latest in makeup, skincare, haircare, fragrances, bath & body from our luxury brands.
Shopping at Nykaa is fun. Satisfy every woman’s shopping needs with our makeup shopping app.
Follow What’s Trending - Shop the latest makeup products, cosmetic products, natural hair products, with our beauty trends. Buy from our collection of sunglasses, handbags & jewellery.
Nykaa Network: Contact beauty experts to get the perfect look for any occasion & follow what’s in trend with Nykaa Network.
With our ‘Refer A Friend’ program, you can invite friends to join the Nykaa community. Once you refer a friend, you earn Rs. 200 for every friend who registers & completes their first order at Nykaa.com. Your friends also win Rs.200 on their first purchase of online shopping with us!
Women’s shopping is now made more worthwhile with our exclusive shopping deals and discounts on brands like Maybelline, Lakme, L’Oreal Paris, Nykaa Cosmetics, M.A.C, & other beauty products.
Visit Nykaa beauty store for a great shopping experience, the virtual makeover tool, free expert advice & articles on beauty trends, tutorials & celebrity looks. Select from options of paying via Cash on Delivery, Mobile Wallet, UPI, Debit Card, Credit Card & Net Banking processed through secure gateways. You can also buy gift cards for your loved ones.
Nykaa Affiliate Program: Partner with us, share reviews about your favorite offering from Nykaa & earn money when someone purchases from us using your affiliate link.
Download India’s most loved makeup app & boost your online shopping experience with makeup tutorial videos, beauty tips for women, beauty advice from style divas.
Have any questions or issues related to Nykaa beauty app? Reach out to us at support@nykaa.com. Call us on 9222201010.

2024년 9월 24일

버전 4.5.7

We've fixed some bugs and improved the App performance.
We hope you enjoyed the shopping experience, pls leave us a review.

4.5/5

1.6천개의 평가

Bad fulfillment - updated good support!

Had six items in my order. Missed the most expensive item in the line items. Shows delivered. Very difficult to reach support as they have not made it easy to speak with them.

The support and refund process was incredibly smooth once I figured out how to reach them via the app

Hey, we regret to hear this, we'd like to know what went wrong and help you with it. We request you to please email us at support@nykaa.com with your order details so that we can have this addressed for you.

Coupon system is a joke

Their coupon system is a joke. If the transaction is not approved for some reason they will just mark the coupon as used and you cant use it again. Its gone. I used a coupon to order few items and after the payment, their pge said that the payment was unsuccessful so and that i needed to pay COD for the order although the money got deducted from my bank. Since it was a gift, I cancelled the order and the amount for the order was refunded in nykaa wallet, not the coupon mind you. Talked to the customer service people and they said that the coupon cannot be used again. I didnt want to fight for 400rs so i went ahead and had another 5% coupon which i used this time and the payment failed again. I then tried the retry payment option and paid using my friend’s account. They had removed the coupon again since the payment didnt go through to which i was unaware of. I asked my friend i needed to make a payment of 300 and he called me saying it was for 490. This was really embarrassing. Uninstalling the sh !tty app after the delivery.

Pathetic Order Workflow

As a first time order I had some coupons to choose from which is valid for first purchase. If the payment goes wrong on the first one and if you retry it internally creates a new order while the user workflow is the same order being retried for payment. On orders page it only shows single order but when called the support they see 2 orders: first being pending payment and the 2nd as confirmed. And no coupon is applied. Unfortunately the support is pathetic and offers no help nor willing to correct it nor log a case. 1 star because of extremely poor customer support (Rinku) offered no help nor rectification , wrong workflow: incorrect system workflow hurts end users, and finally was told someone will call back and no call received.

Nykaa should update the order workflow and provide better support.

Hey! Apologies for the inconvenience. Please email our support team at support@nykaa.com with your order number so that our team can assist you in resolving your issue as soon as possible.