OANDA - Forex trading 4+

Crashes on iOS!!! Still love the app tho

iOS 12.3.1 is the software I’m currently using and the app crashes out of the blue a lot and I’m using the app on my iPad Pro 11 inch with iOS 12.3.1 and on my iPhone XR running the same software! The only way to describe the crash is that it happens out of the blue I could launch the app and it runs fine for a few minutes and then it just crashes and kicks me back to the home screen and then sometimes I’ll open the app pull up a chart and try to switch between the different time frames and it will crash! Please fix this I do most of my trades from my mobile devices and I love the oanda app but the random crashes Haagen got to go thanks in advance!!!

Great app,

Great app, more convenient that what I’ve seen except FXCM that is no longer available in US. Love the ability to hide the rates or the account activity window on the left. Also love the free floating readjustable movable charts. One frustration tho, I organize my charts in order by the pair names into double columns. But when I close the app, it scatters the pair all over, it does keep the two column structure. Please fix this. Also love the ability of visually setting the order and stop loss and take profit right on the chart👍. Very pleased with the design, love the platforms colors. Oh one on other thing, I use this on iPad Pro 2020, on when the charts are expanded to full screen it’s difficult to change the time frame when it’s around 30-4h it’s difficult to activate the scrolling since it has that dock bar overlapping it. Please come up with some kind of fix for that but don’t change the actual manner the time frame is changed, I really like this slider compared to drop down menu on other platforms. Also there would be a lot more data displayed, it only displays couple months of data on 4H, wish it was at least half to a year.
Also would love to see an ability to create custom colors on the charts and drawings instead of just fixed preset colors. Eager to see feature improvements. Keep up good work.

Take Profit Not Executing

I’ve been using this app for many years now. There are times randomly where my take profit will not execute. I’m watching it hit my target and not take the profit. The amount the trade should be listed for is inaccurate so if I close it at it’s current price I will lose money. Since it’s not reading the correct price at my take profit target I’m still losing money. Please fix this otherwise I will be taking my business to the competition. At the end of the day, this is about money, so I need to know
I can trust Oanda. I don’t mind there being outages and issues, but send some kind of communication so as a consumer, trader, and investor, I know you have my best interests at heart. I would feel more comfortable knowing it’s a temporary issue than ongoing poor service, but if there is no communication you give me no other choice but to assume the worst. You guys have great potential, don’t short the consumers.

Developer Response ,

Hey there,
We are sorry to hear that you are having trouble with your account. Can you please contact frontdesk@oanda.com or use the live chat for further investigation? Our team will be able to investigate and advise if there is a problem with your account. Thanks!