Oclean Pro 12+

My score is almost always over 50 but the app won’t recognize it. The toothbrush will show that I brushed all my teeth but then the app will show that I missed a lot of areas and spent zero time in them. Also the app tells you are providing adequate pressure but it won’t tell you how to improve (ie if you need more or less pressure). Also reports my Oclean X Pro as Oclean YS?

I had the OClean One for years and just night another one I will have to return because it’s useless without the app. The app claims my email isn’t registered. Well, it was registered with the first brush and worked until I bought the second one.
Interestingly, around the same time, my email got used by a random person to register a Snapchat account on my behalf, then they had the audacity to ask me to give them my password. Perhaps these events are connected since it’s tied to the same email OClean suddenly doesn’t want me to use anymore.

Bought the Oclean x pro new and I have not been able to connect it through the app. It recognizes the toothbrush but as others have stated it gives the toothbrush SN number is wrong error. Obviously the toothbrush still works but it’s kind of a big deal since you can’t set the time or date or even track your progressive cleaning which is the point of the toothbrush. Not sure how they haven’t fixed it yet either. Pretty disappointed. If they are trying to sell people with a nice toothbrush the app should at least semi work otherwise it’s kind of pointless.