Octopus Energy 4+
Energy at your fingertips
Octopus Energy
-
- Free
Screenshots
Description
Manage your Octopus Energy account from your fingertips.
- Keep track of your account balance
- View your recent transactions and billing history
- Manage your payments
- Get help with your account
What’s New
Version 4.26.0
We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.
Ratings and Reviews
Keeps Crashing
App keeps Crashing when trying to view my devices. Used to work, but need to fix!!!
Developer Response ,
Sorry to hear about this. Please could you update your app and try again? If this doesn't help please reach out at heretohelp@octopusenergy.com so we can connect you with the devices team. 🐙
Security issue
I cannot find a way to sign out if my account using this new version of the app. This is a major security issue because my information is available whenever the app is opened. There is no way I can find to require logging in once the new app is downloaded.
I searched my iPhone settings, and I do not have automatic fill in passwords selected.
Even so, there is no visible way to sign out of my account.
Developer Response ,
Apologies for the inconvenience and cause for concern. This may have been an issue with an earlier version of the app, as you should certainly be able to log out. Please could you reach out at heretohelp@octopusenergy.com if you are still facing this problem? Grace 🐙
Latest update step back for Agile tariff
The new display for half hourly pricing is much harder to read and use. Adding pound sign and four decimal places is a waste of space and makes the numbers much harder to read. The graph takes up a lot of space but adds very little value. Go back to old format.
Developer Response ,
Hi, it's possible you were facing issues due to being in a different location to the UK. Hopefully the issue has since been resolved, but if not please do reach back out to discuss with a customer representative. 🐙
App Privacy
The developer, Octopus Energy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Octopus Energy Ltd
- Size
- 150.9 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, German, Spanish
- Age Rating
- 4+
- Copyright
- © Octopus Energy
- Price
- Free
Supports
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