iPhone Screenshots

Description

The Office Depot® app offers you a smarter way to shop for office supplies and technology while saving time and money.

Shopping
- Purchase items FAST with our mobile optimized checkout, including Apple Pay & PayPal.
- Log-In to your account and the app will automatically sync your shopping cart, order history and account information to provide you the best shopping experience.
- Opt-In to push notifications and get app exclusive deals sent right to your phone. Stay up to date on all our deals and order updates.
- Find the nearest store location, store hours, click to call and get map directions.
- Use our app wallet to store gift cards, rewards certificates and access your rewards member details.

In Store Pickup
- Get your items conveniently with Office Depot’s Buy Online Pickup In Store. Place an order through the app and pick it up in 30 minutes at the store of your choice!

Deals
- Shop deals by category on thousands of items anytime, anywhere
- Browse and save coupons for both store and online
- Stay up to date on the best offers with the weekly ad

Rewards
- Track your rewards and certificates all in one place! Access and scan your member ID card and certificates right from the app when you are in store or use them online.

Store Assistant
- Turn on your location services and activate our Store Mode to access our best deals and tools to shop while visiting your favorite store.

Join the Line
- Enjoy the convenience not standing in line for your Print & Copy order.
- Make your appointment to meet with a Tech Service technician.

Copy and Print
- Print copies and flyers on the go
- Customize business cards and pick them up the same day

Never run out of ink again!
- Find nearby printers and automatically display the right ink cartridge to buy.
- Turn on ink monitoring so you know when you’re running low.

What’s New

Version 9.38

We update our app regularly to provide exceptional experience to the users. This version contains enhancements to the existing app features and bug fixes to keep our app up and running.

Ratings and Reviews

4.8 out of 5
37.6K Ratings

37.6K Ratings

Srcorrecto ,

Now working as expected with 9.13 update !!

Originally had problems with ver 9.12 but were fixed with latest update to 9.13 !! Now there is no freeze app, everything working good. I kept the original comment for reference only.

Using latest version 9.12 and iphone 7-plus with ios 12.4. I installed it, log in, use it and everything works ok. But if you are closing background apps by double clicking the home button and swiping up, the next time you open the app it only shows a white screen with officemax/ officedepot logo, nothing else, no even for a few minutes. The only way to fix it is to uninstall the app and start over.

Developer Response ,

Hi! We apologize for the inconvenience. We tried reproducing this issue at our end but we couldn't. Please reach out to us at ec-mobile-apps@officedepot.com if you face the same issue again and we will be glad to assist you. Thank you

Old_School_CS_guy ,

Apple Pay problems

You cannot Buy more than one item with Apple Pay The app separates items that come from different warehouses and charges different amounts than the app shows so the second charge is not approved by Apple Pay and the second item is canceled. They need to charge one charge for the total order not break it up into separate charges. I generally consider this app to be non-functional for placing an order with Office Depot especially with Apple Pay. Customer service really doesn’t know what they’re doing they don’t understand how Apple Pay works. Just place a separate order for each item then you won’t have a problem you have to pay more for shipping that way though but that’s just the way they do it you’re kind of screwed by office Depot. They charge you multiple times for shipping over and over again because they won’t allow you to place one order for more than one thing. I will avoid doing business with Office Depot OfficeMax because of the behavior of this app.

Developer Response ,

Sorry for the inconvenience. We resolved this issue. It would be great if you can install the latest version of our app and continue shopping with us. Thank you!

Lady.CF ,

Does Not Honor Notifications Settings

Within the app, I have toggled off the three notifications settings to indicate that I do NOT want notifications for special offers, nor do I want personalized alerts of any kind. Lo and behold, the app is still sending me push notifications about sales and discount offers every week. This despite the settings being toggled off.

Additionally, I placed an online order two months ago which later indicated the order was ready for store pick up. I picked up the order the very next day. Two months later, the app is still showing me a red notification circle with the number 1 inside it as if I have not picked up my order. I have opened the notification tray, I have looked at it forwards, backwards, sideways, I’ve clicked it fifty times. STILL the red notification circle is showing as if I never picked up the order. Atrocious and frustrating!

You will lose me as a customer simply because of frustration. Fix your app and do better programming so your app operates the way it is supposed to.

Developer Response ,

Hi! Thank you for sharing your experience. We are aware of both issues and working to resolve as quickly as possible. Hang tight, we don't want to lose you as a customer!

[Update 5/16/2019]
Thanks for your feedback. We have fixed this issue and updated app is already live. We apologize for the inconvenience caused due to this issue. Please continue using it as we always strive towards providing the best customer experience.

App Privacy

The developer, Office Depot, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Search History

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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