This app is being used as a tool for private security companies who utilize the reporting and policy documents for criminal justice when crime incidents occur. The app doesn’t allow a change in location without the user logging all the way out of the app. It doesn’t take into account GPS when changing locations. The app locks up and doesn’t allow users to sign back in. The app and any data, reports and photos are lost when a user is locked up in the app..this information is essential for any legal and criminal investigations of incidents on private property. The app has potential because of the features it offers. I hope you will improve this app and fix the bugs.

All of these one star reviews must be from companies in a similar workspace trying to downplay the OfficerReports App. Does it have glitches every now and then, yes. Is it a bit sluggish at times, yes. Are there some areas on the app that could possibly need improvement or just work better with my style, yes. However, we’ve been using it for years and our officers like it, our clients like it and I’m sure every app out there is going to have some issues. I don’t know what the companies researched success rate is of the app but I would say that it works 99.9% of the times for us and every time I get a call from another company asking me to switch, I turn it down because I’m happy with the OR app & it would be too much of a learning curve to switch. Obviously, if I saw issues using the app I would switch to another company but I have no issues to report and the customer service is extremely timely. You send them an email with an issue, they respond back the same day and work on the issue. Plus I get a phone call once a month from the company asking me if there’s anything I need. Don’t believe these one star reviews. What it comes down to is you just need to be organized and you need to dedicate some time to setting up your sites accordingly and having policies that your officers follow. Stay Alert & Be Safe!

Horrible, atrocious, counter intuitive, unreliable, and clunky. All of these are adjectives, I feel the need to point that out as the creators or curators of this app clearly need refresher courses in many levels of academia. This app is so simple, or rather should be, that it confounds me that anyone could botch it so badly. Courtney Cox’s plastic surgeon couldn’t have botched this app as bad. The login is difficult and slow, that was red flag one of many. The tour tracker is at least consistent, in that it crashes every time I use it. The pass ons just accumulate and I can’t review my own! Let me delete them all at once! I can go on but the other reviews and one star ratings can speak for me. Starting over is not technically a failure so long as you improve on what you started with. Please take that to heart.

App “glitches” continually (like at least once every night) and I have to sign in again all the time. Way too intrusive and violates privacy. App insists on “ALWAYS” using tracking instead of “ONLY WHEN USING APP” by aggravating users into compliance with stupid pop-up messages that appear continually until you finally just submit to “big brother”. (I’d LOVE the chance to discuss this violation of my privacy and my pure annoyance with the app creator @ 2am in the dark some night.) QR reader takes longer and longer to read stickers as the night wears on. There are better and more reliable apps that I have used with other companies.